Store Commerce vs The ERP Cloud CRM

Store Commerce is the point-of-sale application for Microsoft Dynamics 365 Commerce. It supports a wide range of capabilities beyond retail sale transactions that enable cashiers, managers and sales associates to manage store operations from a mobile device. In addition to flexible and performant sales transaction workflows, the Store Commerce app facilitates assisted selling and clienteling, order processing and fulfillment, inventory management, shift and cash management, role-based reporting, and more. The Store Commerce app connects to payment terminals, receipt printers, bar code scanners and cash drawers, and is highly customizable to meet the needs of a wide range of business requirements. Prerequisites: Deploy a Commerce Scale Unit using the Dynamics Lifecycle Service portal before using the Store Commerce app. The app needs the CPOS URL to activate a register. Store workers and Devices need to be configured in Dynamics 365 Commerce back office. Detailed information and documentation can be found at the Microsoft Learn site (http://learn.microsoft.com/en-us/dynamics365/commerce/dev-itpro/store-commerce-mobile)

The ERP Cloud CRM helps sales and customer-facing teams manage their CRM work from iPhone and iPad. It brings core customer, lead, opportunity, and account workflows into a mobile experience designed for field sales, account managers, and business teams who need fast access while away from the desk. With The ERP Cloud CRM, authorized users can sign in securely and work with the CRM data assigned to their organization. The app provides a clear dashboard and dedicated modules for leads, opportunities, accounts, contacts, and notifications, helping teams stay aligned on customer activity and pipeline progress. Key features: 1. View and manage leads, opportunities, accounts, and contacts 2. Create new leads, opportunities, accounts, and contacts from mobile 3. Open detail pages for customer and sales records 4. Track upcoming and past activities 5. Manage tasks, actionables, team members, and assignments 6. Add and review attachments related to CRM records 7. Work with opportunity details including sales, quotations, expenses, products, milestones, samples, and pricing information where enabled 8. Use search, filters, and organizer tools to find records quickly 9. Receive and review CRM notifications 10. Continue selected lead capture workflows with local offline storage support 11. Access tenant-specific labels, metadata, themes, and role-based permissions The ERP Cloud CRM is intended for existing The ERP Cloud customers and requires an authorized account. Available features may vary based on your organization's configuration and user permissions.