PlanHub vs Customer Insight
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PlanHub
This platform helps General Contractors manage the pre-construction phase by facilitating communication with subcontractors and suppliers. It allows users to post project updates, upload documents, review bids, and access a directory of industry professionals.
- Project updates and notifications
- Document and image uploads
- Bid review and status updates
- Subcontractor and supplier directory
- In-app messaging and collaboration
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PlanHub is the ultimate tool for General Contractors to streamline the pre-construction phase, supercharge collaboration, and receive more bids. With the PlanHub mobile app, General Contractors can post project updates, upload documents, review bids, and network with and message subcontractors and material suppliers How does PlanHub Mobile work for General Contractors? Messaging and Collaboration Whether you are on the go or in the office, get notified when you receive new messages and respond to subcontractors and suppliers through the messaging feature Post Project Updates Post project updates and notify subcontractors and suppliers on your project with a single click Upload images Upload and rename images uploaded for your projects Browse subcontractor and supplier directory As a Premium member, browse a national directory of subcontractors and suppliers, review their profiles, and message them through the app View bids on the go, provide feedback, and update bid status Get notified and access new bids right from your messages, access all bids directly from the new ‘Bids’ tab in your Project Details page, download bid attachments, provide feedback to bidders, and update bid statuses to keep everyone informed
Customer Insight
This business tool helps evaluate homeowner financial reliability by providing key metrics like credit scores and discretionary income. Access detailed property information and share reports with your team through a secure platform.
- Financial reliability scores
- Homeowner credit scores
- Discretionary income data
- Telco risk assessment
- Property details
- Team sharing platform
- Automated report saving
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This tool is designed for businesses to evaluate the financial reliability of homeowner customers. The application provides a map view, enabling users to click on residential addresses and obtain measurements of the residents. The measurements include six parameters: Ability to Pay Score, Homeowner Credit Score, Discretionary Income Index, Discretionary Spending Amount, Telco Risk Score, and Property Details. Upon purchasing the homeowner report, the information is automatically saved into the folder system. The purchased report allows a team-sharing platform, facilitating information sharing among the individual business.
Screenshots
Verdict
The clearest difference is rating: Customer Insight at 3.7 against PlanHub's 2.7. Customer Insight also leads on review sentiment (50% vs 20%) and monetization model (free vs freemium). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Customer Insight holds the better App Store score, 3.7 against 2.7. Both are backed by a comparable volume of ratings — 15 and 6 respectively. Written reviews point the same way: 20% of PlanHub's written reviews are positive against 50% of Customer Insight's.
PlanHub ships an update every 6 weeks, Customer Insight every 2 months. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.
| Parameter | PlanHub | Customer Insight |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (15 ratings) | 3.7 (6 ratings) — better |
| Positive reviews | 20.0% of reviews | 50.0% of reviews — better |
| Number of ratings | 15 — better | 6 |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 122 MB | 53 MB |
| Age rating | 4+ | 17+ |
| Developer | PlanHub | Customer Insight Inc. |
Customer experience
PlanHub
Customer Insight
In-app purchases
PlanHub
No in-app purchases
Customer Insight
No in-app purchases
Questions
Is PlanHub free?
Is Customer Insight free?
Which has better reviews, PlanHub or Customer Insight?
Do PlanHub or Customer Insight have ads?
Which is updated more often, PlanHub or Customer Insight?
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