Secure Gateway vs SDP

SECURE GATEWAY is security platform that protects access to Servers, Firewalls and all application, for any user and device, from anywhere. It’s designed to be both easy to use and deploy, while providing complete endpoint visibility and control. SECURE GATEWAY verifies users' identities with strong passwordless authentication and industry-leading multi-factor authentication. Paired with deep insights into your users’ devices, SECURE GATEWAY gives you the policies and control you need to limit access based on endpoint or user risk. Users get a consistent login experience with SECURE GATEWAY single sign-on that delivers centralized access to both on-premises and cloud applications. With SECURE GATEWAY, you can protect against compromised credentials and risky devices, as well as unwanted access to your applications and data. This combination of user and device trust builds a strong foundation for a zero trust security model.

SDP - On Premises | Intune is specifically designed for organizations that use Microsoft Intune Mobile Application Management (MAM). The app will not function without the required Intune configuration and organizational policies in place. If you are unsure whether your organization supports this setup, please contact your IT administrator for clarification. For general use, users are recommended to download the standard ServiceDesk Plus | On-premises application. Employees can find answers or get the services they need, anytime and from anywhere, with the mobile app powered by ServiceDesk Plus. The platform combines ITSM essentials and ITAM with enterprise service management capabilities. Technicians can also manage requests, approvals, and tasks on the go, be it handling IT, HR, legal, or finance service desks. Here are some of the key features available in the app: Requests: Create, view, edit, and resolve requests. Track the status of tickets, assign technicians, and add notes. Tasks: Break down requests into tasks, assign them, and track progress. Attachments: Add files and images to requests for reference. Work logs: Record time spent on requests. Solutions: Access prerecorded solutions for common issues. Assets: Add assets through bar code/QR code scan, view details, and gain access to remote Windows machines. Calendar integration: View all your pending tickets as events on your mobile calendar app. Change approval: CAB members can quickly approve change requests. Additional features 1. Review and approve service requests and changes from your mobile device. 2. Receive real-time notifications on request assignments, replies, and approvals. 3. Chat with end users right from the app. 4. Create custom views and tailor the app to your preferences. If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk. Note: This is not a stand-alone application. To log in, your organization must have downloaded and installed the ServiceDesk Plus app or must have an account with ServiceDesk Plus. The ServiceDesk Plus mobile app is only supported with ServiceDesk Plus On-premises version 14000 and above.