MPower O2O vs mPower App

MPower O2O allows you to communicate with your customers in real-time, while your customers could stay on their favorite instant messaging apps! MPower helps businesses to connect their customers from websites, social ads, media platforms and other online channels to their frontline staff, empowering the frontline staff to engage with customers anytime and anywhere. MPower O2O can also work with the most common e-commerce platforms, allowing the frontline staff to share and recommend products in a remote way. With MPower O2O, you can: - Manage chats and customers - View conversation history - Transfer customer to another teammate or department - Send quick replies to your customers - Manage your profile and status - and many more!

The mPower app is a completely free retail management application for authorized business users. All features including cart management, product catalog, customer relations, analytics dashboard, and settings are provided at no additional cost. Users obtain access exclusively through their existing RetailCloud business credentials - there are no separate fees, subscriptions, or payment requirements for any app functionality.