Comparison

Microsoft Loop vs MSP Client Portal

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Microsoft Loop

This app facilitates collaborative thinking, planning, and creation across devices. It brings together teams, content, and tasks, allowing users to capture ideas, manage projects, and communicate in real-time. Seamlessly integrate with existing tools for a unified workflow.

Highlights
  • Co-creation experience
  • Content and task management
  • Idea capture and task lists
  • Project workspace
  • Real-time commenting and reactions
  • Customizable notifications
  • Cross-Microsoft 365 component editing
Features
Read full description

Think, plan and create together with Loop on the go. Microsoft Loop is a transformative co-creation experience that brings together teams, content and tasks across your tools and devices. Designed for the way you work, Loop can help you think, plan, and create together. • Capture ideas, create task lists, and insert photos to your Loop pages to express your thoughts. • Bring all your project content into a Loop workspace to help your team focus on what matters. • Comment and react in the app to quickly collaborate on the go. • Get only the notifications you care about and jump right back into what needs the most attention. • Edit and share Loop components across Microsoft 365 to help your team be on the same page in one place. To get started, download Loop, and sign in with your Microsoft Account or the account assigned to you by your work or school. This app is provided by either Microsoft or a third-party app publisher and is subject to a separate privacy statement and terms and conditions. Data provided through the use of this store and this app may be accessible to Microsoft or the third-party app publisher, as applicable, and transferred to, stored and processed in the United States or any other country where Microsoft or the app publisher and their affiliates or service providers maintain facilities. Please refer to the End User License Terms for Microsoft Loop. By installing the app, you agree to these terms and conditions. Privacy terms: https://aka.ms/privacy Please refer to the Microsoft Software License Terms, see “License Agreement” under Information. By installing the app, you agree to these terms and conditions.

About

MSP Client Portal

This app allows IT companies to manage support requests for their clients. It enables verification of end-users and facilitates the creation, updating, and viewing of support tickets.

Highlights
  • End-user verification
  • Create support requests
  • Update support requests
  • View support requests
  • Manage IT support tickets
Read full description

MSP Client Portal provides Managed Service Providers / IT Companies an app to verify their end users, create, update and view their existing support requests.

Screenshots

Microsoft Loop4 screens
MSP Client Portal4 screens

Verdict

The call

The clearest difference is in-app purchases: MSP Client Portal at none against Microsoft Loop's 4. MSP Client Portal also leads on rating (5.0 vs 4.6) and iOS requirement (15.1 vs 18.0). Microsoft Loop's advantage is ratings volume (5.1K vs 1). On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Microsoft Loop sells 4 in-app purchases, starting at $9.99 per month. MSP Client Portal asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

MSP Client Portal holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Microsoft Loop has 5.1K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 22, 2026 and October 18, 2026 respectively.

Scorecard5 real differences · 5 level
Microsoft Loop versus MSP Client Portal: the parameters behind the verdict, then further details
ParameterMicrosoft LoopMSP Client Portal
PriceFreeFree
Rating4.6 (5.1K ratings)5.0 (1 ratings) — better
Positive reviews21.3% of reviews—
Number of ratings5.1K — better1
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS18.015.1 — better
Further details — not scored
Size167 MB21 MB
Age rating4+4+
DeveloperMicrosoft CorporationMSP Process

Customer experience

Microsoft Loop

All ratings5,029 ratings
Positive90.0%
Neutral2.9%
Negative7.1%
Written reviews230 reviews
Positive21.3%
Neutral16.5%
Negative62.2%

MSP Client Portal

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Microsoft Loop

Reported bugs

5 issues
  • App crashes on certain workspaces
  • Inability to save new content
  • Formatting issues with code blocks
  • Keyboard issues and cursor jumping
  • Inconsistent theme and UI behavior

Requested features

5 requests
  • Ability to duplicate pages
  • Improved handwriting and whiteboard support
  • Export/copy to Word or PDF
  • Offline functionality
  • Better access management and guest collaboration

MSP Client Portal

Not enough reviews yet to summarise bugs or requests.

In-app purchases

4 purchases

Microsoft Loop

Subscriptions4
  • Microsoft 365 Personal$9.991 Month
  • Microsoft 365 Family$12.991 Month
  • Microsoft 365 Personal$99.991 Year
Show 1 more
  • Microsoft 365 Family$129.991 Year
None

MSP Client Portal

No in-app purchases

Questions

Is Microsoft Loop free?
Microsoft Loop is free to download, with in-app purchases available.
Is MSP Client Portal free?
MSP Client Portal is free to download, with no in-app purchases.
Which has better reviews, Microsoft Loop or MSP Client Portal?
MSP Client Portal is rated higher. Microsoft Loop averages 4.6 out of 5 from 5.1K ratings, while MSP Client Portal averages 5.0 from 1 ratings.
Do Microsoft Loop or MSP Client Portal have ads?
Neither Microsoft Loop nor MSP Client Portal shows ads.
Which is updated more often, Microsoft Loop or MSP Client Portal?
Microsoft Loop ships an update monthly, and MSP Client Portal monthly. Most recently, Microsoft Loop was updated on October 22, 2026 and MSP Client Portal on October 18, 2026.

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