uEngage vs Lodgestory

uEngage is an all-in-one restaurant management platform that helps food businesses manage direct online ordering, customer engagement, deliveries, and multi-outlet operations from a single app. Trusted by 10,000+ restaurants and food businesses, uEngage has powered ₹1,500+ Crore in direct orders and managed over 5 Million deliveries, helping restaurants grow their direct business while streamlining day-to-day operations. Whether you operate a restaurant, cloud kitchen, café, QSR, or a multi-outlet brand, uEngage provides the tools you need to manage and grow your business. What You Can Do with uEngage • Accept direct online orders through your branded ordering platform. • Manage your digital menu and multiple order types. • Manage customer relationships with built-in CRM. • Create promotional offers and marketing campaigns. • Track orders and riders in real time. • Manage deliveries with third-party logistics integrations. • Manage one or multiple restaurant locations from a single dashboard. • View outlet-wise and consolidated business reports. Key Features • Direct online ordering • Digital menu management • Multiple order types • Customer CRM • Marketing campaigns • Offer and promotion management • Real-time order management • Rider tracking • Third-party logistics integrations • Multi-outlet management • Business analytics and reporting Why Choose uEngage • Reduce dependency on third-party aggregators by driving direct orders. • Own your customer data and build long-term customer relationships. • Run personalized offers and targeted marketing campaigns. • Manage multiple outlets from a single platform. • Monitor orders, deliveries, and business performance in real time. Built For • Restaurants • Cloud Kitchens • Quick Service Restaurants (QSRs) • Cafés • Food Chains • Multi-outlet Restaurant Brands Download uEngage today and manage your restaurant operations from a single, powerful platform.

Lodgestory is the holistic communications and customer relations management app for large enterprises and fast paced startups. Handling every customer communication and interaction — from traditional phone calls to Unified Inbox for WhatsApp, Email, Instagram, Twitter, WebWidget or any of the 55 chat messaging apps, while also supporting custom workflows and operational ticket management — from one place, on your phone. WHAT YOU CAN DO • Make and receive guest calls without leaving the app. Built-in softphone with caller ID, call history, and missed-call recovery — no separate dialer required. • Reply to guests through your hotel's chat number. Threaded conversations, media attachments, smart filters (assigned to me, unresolved, by chat), notes for internal handoff. • Track and resolve operational tickets. Capture issues raised in any chat, assign to teammates, set priority (SOS / High / Medium / Low), attach photos, mark resolved. • Notifications when a guest pings you, when a teammate assigns you a ticket, or when a call rings — even with the app closed. • Built for the back-of-house reality: works on older Apple devices and survives bad Wi-Fi, syncs cleanly when you come back online. LODGESTORY ON THE WEB The same data is available at lodgestory.com — sign in with the same credentials. Use the web for bulk operations and reporting; use the app for live work. WHO IT'S FOR Hotel general managers, duty managers, front-desk teams, and housekeeping supervisors at independent and chain hotels. ACCOUNT Lodgestory is a B2B product — your hotel's admin will provision your account. Trial / demo: visit lodgestory.com. SUPPORT Email: hello@lodgestory.com