Three Sixty West vs nTouch Guest Experience

Welcome to Three Sixty West in Mumbai, an All-In-One app for the residents. Designed for residents of Three Sixty West, this app gives residents quick access to all Concierge-related services, F&B services and Amenities booking offered by Three Sixty West. Key Features: Login and Home (Email, Contact number, OTP service) - Built end-to-end on a cloud platform, the app allows residents and tenants to sign up and login securely. The Home tab of the app is like the user’s own diary. It shows upcoming reservations, requests, and some quick access buttons. What’s more is that the platform’s intelligence system is able to generate smart recommendations based on the user’s profile. User Profiles - We create profiles for the residents, staff, family members, pets, vehicles & kids (Resident and tenant’s personal information, extra permissions (Location and camera access permissions in app) Service Requests - The residents can book and avail the services provided by the brand. All requests are just one tap away, and residents can repeat-book anything from laundry to car washing for the following week or month. This means they get to enjoy the on-site facilities without worrying about their chores. Amenity Reservation - It’s effortless to reserve amenities available on the property like loading docks, game rooms, or meeting rooms. Residents and tenants can also book private cinema seats, arrange catering for their meetings and tailor every request to make it bespoke. Parcel Management - Residents and tenants receive real-time updates on packages delivered for them and can even send handling requests from their app. Conversely, they can reserve the loading dock or inform the front desk of an expected package with special instructions. Visitor Management - Residents have peace of mind that only trusted people can access their home. There’s an option to grant access times when visitors can scan themselves in, or keycards can be given to staff such as pet-walkers or housekeeping. Events and Activities showcasing and bookings - Residents can book events with a curated list of in-house activities, special promotions or nearby events and invite fellow residents and tenants, who’ll receive a notification with the option to add it to their calendar. Community Engagement - Residents can receive updates on important changes in the community, including committee meeting minutes and policy changes. They can even participate in opinion polls, voting and discussion forums and stay engaged. Alerts and Notifications - There’s an endless range of tools to keep in touch, including in-app calling and direct-messaging, alerts from the front gate about parcels or visitors, and the ability for residents and tenants to ask the concierge to book in-house or external activities. Food and Beverage Ordering and Reservation - Interactive menus, a smart wizard and a system that recognizes the user’s dietary preferences form part of a food and beverage section who’s visual appeal and ease of use combined almost always make it a favorite. Residents and tenants can pre-order, arrange for delivery and even pay for their food from any of the amenities on property.

Ntouch App is a specially designed smart hospitality and home automation. It provides easy access and control of every device in guestroom or home and personalised services with the tap of a button and Voice AI assistant on your iPad. Experience rooms that awaken with a single touch and environment that adjusts to your every mood. For Hotels, Ntouch is an all-in-one app for your guests to control room environment as per their preferences and acting a as concierge to provide full array of facilities and services, everything at the palm of hand. This version of Ntouch app provides following features- # Lighting Automation: • Control and Integration with Lighting automation systems • ON/OFF, Dimming, RGB Controls • Two-way Communication for Status management # Climate Control • HVAC and Split AC Controls & Automation • Set Temp, FCU Speed, Mode • Two-way Communication for Status management # TV & STB • Easy to use Remote for TV and STB • ON/OFF, Chanel up-down • Volume up-down, Mute/Unmute # Curtains • Electric Curtain Operation • Curtain Open/Close/Stop # Fans • Fan Controls • ON/OFF, Speed Control # Doors • Door Unlock # Custom Experiences & Scenes • Experience/Scene customisation for routines and moods. • Settings of lights, Dimmers, AC, Curtains, Fan, etc. # Communication Protocols – KNX, BACnet, Dalli, IR # Property (Home/Hotel), Rooms, Sub-rooms creation and management. Enjoy seamless, simple control, easy accessibility and connected entertainment for your smart home or hotel.