Comparison

Gleap Dashboard vs Railway

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Gleap Dashboard

This app provides an AI-powered customer support system for software teams. It handles customer inquiries across multiple channels, assists with bug reporting and code fixes, and consolidates all communications into a single inbox. Users can manage feature requests, surveys, and a public roadmap on the go.

Highlights
  • AI-powered customer support agents
  • Multi-channel communication inbox
  • Visual bug reporting with session replays
  • Automated bug fixes with pull requests
  • Feature request and roadmap management
  • In-app surveys and help center
Features
Read full description

Gleap 2 is the self-improving AI support system, and this app puts it in your pocket. Kai answers most of your customers on every channel, your team takes the hard ones, and Kai Code turns confirmed bugs into reviewed pull requests. Support, product and engineering stay in the loop wherever you are. AI AGENTS THAT WORK LIKE TEAMMATES Kai Support answers customers on chat, email, WhatsApp and more, with sources, and investigates the hard tickets with logs, replays, account data and your code. Kai Voice answers the phone and hands calls to your team. Kai Code writes the fix and opens a pull request, and your engineers review and merge. Kai Copilot works next to you in every ticket. NEEDS YOU: DECISIONS IN ONE TAP When Kai needs a person, you get one card: the question, why it asks, its recommendation and the message it would send. Approve a refund, review a fix or answer in your own words. Kai learns from your answer. KAI COPILOT IN EVERY TICKET Open any conversation and Kai Copilot has the brief ready: what happened and the next step. Ask it about the customer, the account or the code, or call it and talk hands-free. ONE INBOX FOR EVERY CHANNEL Live chat, email, WhatsApp, social and phone calls in one inbox. Reply in real time, add internal notes, assign, snooze and close on the go, and take customer calls right in the app. VISUAL BUG REPORTING, BUILT IN Every bug report captures a screenshot, session replay, console and network logs, environment data and events, so your team can reproduce and fix issues fast. FEATURE REQUESTS AND ROADMAP Collect and vote on feature requests, see demand at a glance and keep customers in the loop with a public roadmap. SURVEYS, HELP CENTER AND MORE Run in-app surveys and NPS, give customers self-serve answers in your help center, and keep boards and pipelines moving from one place. MADE FOR IPHONE AND IPAD A native app with Liquid Glass, large titles and haptics. On iPad: a sidebar, tickets next to your inbox and menus right where you tap. TRUSTED BY TEAMS THAT MOVE FAST 4,500+ software teams, including Microsoft, UNICEF, Squarespace and Papa Johns. Rated 4.6/5 on G2. SOC 2 Type II audited and GDPR compliant. Download Gleap to run support, feedback and your roadmap from anywhere. Self-driving support and development for software teams, only possible with Gleap. gleap.ai

About

Railway

Manage your entire cloud infrastructure from your mobile device. Monitor services, logs, metrics, and alerts, and control deployments and rollbacks on the go.

Highlights
  • Infrastructure in your pocket
  • Service monitoring
  • Log inspection
  • Environment variable management
  • Metrics and alerting
  • Deployment control
  • Roll-back releases
Features
Read full description

Railway is the all-in-one intelligent cloud provider. Now your entire infrastructure is in your pocket, from services to logs, environment variables, metrics, and alerting. Whether you're at your desk or at your kid’s soccer game, Railway gives you full visibility and control over every service you run. Check deployment status, roll-back a broken release, or inspect resource usage without ever opening a laptop. Railway supports Hobby, Pro, and Enterprise plans. A free trial with $5 in credits is available for new users.

Screenshots

Gleap Dashboard4 screens
Railway4 screens

Verdict

The call

The clearest difference is rating: Gleap Dashboard at 4.4 against Railway's 3.6. Gleap Dashboard also leads on monetization model (free vs freemium). Railway's advantage is review sentiment (69% vs 40%) and chart position (#66 vs unranked). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Gleap Dashboard holds the better App Store score, 4.4 against 3.6. Both are backed by a comparable volume of ratings — 5 and 12 respectively. Written reviews complicate that: 40% of Gleap Dashboard's written reviews are positive against 69% of Railway's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.

Scorecard4 real differences · 7 level
Gleap Dashboard versus Railway: the parameters behind the verdict, then further details
ParameterGleap DashboardRailway
PriceFreeFree
Rating4.4 (5 ratings) — better3.6 (12 ratings)
Positive reviews40.0% of reviews69.2% of reviews — better
Number of ratings512 — better
Update frequencyFortnightlyFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
Best chart rank—#66 — better
DevicesiPhone, iPad — betteriPhone
Requires iOS16.4 — better17.4
Further details — not scored
Size75 MB80 MB
Age rating4+4+
DeveloperLukas BoehlerRailwayApp

Customer experience

Gleap Dashboard

All ratings5 ratings
Positive80.0%
Neutral0.0%
Negative20.0%
Written reviews5 reviews
Positive40.0%
Neutral0.0%
Negative60.0%

Railway

All ratings10 ratings
Positive70.0%
Neutral10.0%
Negative20.0%
Written reviews13 reviews
Positive69.2%
Neutral7.7%
Negative23.1%

In-app purchases

None

Gleap Dashboard

No in-app purchases

None

Railway

No in-app purchases

Questions

Is Gleap Dashboard free?
Gleap Dashboard is free to download, with no in-app purchases.
Is Railway free?
Railway is free to download, with no in-app purchases.
Which has better reviews, Gleap Dashboard or Railway?
Gleap Dashboard is rated higher. Gleap Dashboard averages 4.4 out of 5 from 5 ratings, while Railway averages 3.6 from 12 ratings.
Do Gleap Dashboard or Railway have ads?
Neither Gleap Dashboard nor Railway shows ads.
Which is updated more often, Gleap Dashboard or Railway?
Gleap Dashboard ships an update fortnightly, and Railway fortnightly. Most recently, Gleap Dashboard was updated on November 3, 2026 and Railway on October 30, 2026.

Other comparisons