Assist24 vs TechClient by Seltec

ASSIST24 is the APP that allows you to centrally and completely manage the entire flow related to technical assistance and maintenance: creation, assignment, management and closure of a service call. You will be able to easily store data to code the company profile, customer, material, service, vehicle and business trip. In addition, you will be able to set call priorities, tax rates, units of measure and currencies that you manage. If you have employees, once your company is set up, you can create new operators who, by scanning QR Codes, can be linked to your company profile. In this way, all open, assigned and closed calls will be synchronized keeping the whole team updated in real time. Once the service call has been closed, the system will automatically generate a report in .pdf format that will be sent to the technician and to the email address of the customer entered in the registry. Thanks to the data import/export functions, you will be able to upload your master records into the system and export the details of the interventions performed to speed up reporting. ASSIST24 has a free trial period of 20 days (the trial period is calculated at the company level, taking as reference the first installation made by the work team). After the trial is over, you can purchase "time" through different types of subscriptions: 1 month, 6 months and 12 months. FEATURES OVERVIEW: COMPANY - Management of company master data and contacts - Technician management - Materials, services, business trips and vehicles management - Management of priorities, tax rates and currency - Definition of your own general conditions of supply (automatically inserted in the service call closing report) CUSTOMERS - Management of master data - Hierarchical customer management: bill-to and sell-to customer - Contact management with advanced features (automatic phone call, automatic email, navigation to destination) MATERIALS - Codable into categories and subcategories - Ability to manage price, unit of measure, tax rate and discount - Advanced search by description, code, category and subcategory SERVICES - Organization by groups - Ability to manage price, unit of measure, tax rate and discount BUSINESS TRIPS - Management of cost per kilometer/call-out fee/travel areas VEHICLES - Coding of company vehicles by license plate and description SERVICE CALL INSERTION - Insertion of service calls in which to specify: --- Customer --- Subject --- Description --- Priority --- Contact SERVICE CALL ASSIGNMENT - Assign the call to one or more technicians (team) SERVICE CALL MANAGEMENT/CLOSURE - Management of calls to be made viewable by date/technician/priority - Ability to associate materials used, specifying their quantities and billing type - Ability to associate services performed, specifying their timing and billing type - Ability to specify business trips and vehicles used - Enter customer contacts, any notes and signature - Automatic sending of the intervention closing report to technician and customer HISTORY - View all interventions performed by technicians that can be organized by period INVOICING - Ability to download details (with quantities and prices) of interventions performed in a given time period LICENSES - Control panel for managing purchased licenses SETTINGS - QR code for operator association - Settings of call start and expiration notifications - Setting of default intervention end email - Dropbox connection - Choice of custom report - Opening tickets to developers for resolving issues/making business requests

TechClient is the field tool for technicians and engineers who install and maintain networks, CCTV, access control and IT systems. Every client, site and device, organized and in your pocket. Stop digging for the NVR's IP in a spreadsheet, the password in a chat or the floor plan in a folder. TechClient keeps it all in one place, ready when you arrive on site. EVERY CLIENT'S STATUS AT A GLANCE • Status colors per client: Critical, Review, Visit due and Up to date • Critical only when it matters: a key device down or many devices offline • Adjust the rules to the way you work in Settings COMPLETE DEVICE INVENTORY • Clients, sites, groups and devices, neatly organized • IP, MAC, subnet, gateway, VLAN, ports and physical location • Protected credentials and one-tap access to the device's web portal • Photos, PDFs and QR codes for every device • Mark key devices to catch the failures that matter NETWORK DIAGNOSTICS • Test every device of a client or site in seconds • Clear results: connected, warnings, no response and skipped • Spot duplicate or out-of-range IPs and new open ports • Diagnostic history to compare visits • Discover devices on your local network PROFESSIONAL PDF REPORTS • Maintenance, inventory, site visit, executive and more • With your logo, your company details and your client's • Technician and client signatures right on iPhone or iPad • Choose what to include; credentials are off by default • Ready to share by email or WhatsApp when the job is done DIAGRAMS, NOTES AND LOG • Diagram and floor plan library per client and site, with annotations • Rich-text notes, checklists and attachments • A log of every visit, linked to the client, site or device NETWORK TOOLS • IP calculator • TCP port test • Secure password generator ALWAYS WITH YOU • iCloud sync between your iPhone and iPad • Backup and restore your data • Available in English and Spanish • Built for iPhone and iPad, with text that adapts to your preferred size SUBSCRIPTION TechClient Pro is offered as an auto-renewable monthly subscription with a 14-day free trial for new subscribers. Payment is charged to your Apple Account when the trial ends. The subscription renews automatically unless canceled at least 24 hours before the end of the current period. You can manage or cancel it in your Apple Account settings. Privacy Policy https://gist.githubusercontent.com/micketmz/285a2e93bf718002973b388fdd7b5dd5/raw/882d1b703d403d6c83e86739f24f061a23615c6d/gistfile1.txt # End User License Agreement (EULA): https://gist.githubusercontent.com/micketmz/5e9c280fe4fa98c89afee34c856c5b5f/raw/198075622369a9889ac7ef61fb4b83f339d70e74/gistfile1.txt