Comparison

LI vs IT DESK

Price, ratings, monetisation and update history for both apps, side by side β€” with what reviewers say about each.

Head to head
About

LI

Features
Read full description

LI - IT Help Desk is the app for any users can make a ticket for any authority as a complaint or service request where same app logged in by Support team will get the ticket and respond for the same Specifically A company is regitering their account to LI - IT Help Desk as a IT support or Admin and they can expect the service request from the users now there will be some users in the app(client) where they can make tickets to the it support or admins and it will be logged to their dashboard and Support team/Admin can act on the tickets

About

IT DESK

Features
Read full description

Here's a smart way to have your IT helpdesk tickets at your fingertips, "literally!" IT DESK, your IT help desk saviour, is now accessible on your mobile devices. Tackle your tickets while on the go! SKYNET CORP’s Service Desk app for Mobile Devices gives your technical support and end-users instant access to core service desk capabilities directly from their mobile device. Your tech team can work on incidents and provide services from anywhere and with the newly included end-user version, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.

Screenshots

LI4 screens
IT DESK4 screens

Verdict

The call

The clearest difference is iOS requirement: IT DESK at 11.0 against LI's 15.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS

CostPrice Β· In-app purchases Β· Ads Β· Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

LI ships an update every 10 days, IT DESK every 2 weeks. Both last shipped on October 27, 2026.

Scorecard1 real difference Β· 5 level
LI versus IT DESK: the parameters behind the verdict, then further details
ParameterLIIT DESK
PriceFreeFree
Update frequencyEvery 10 days β€” betterEvery 2 weeks
AdsNoNo
In-app purchasesNoNo
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.011.0 β€” better
Further details β€” not scored
Size42 MB47 MB
Age rating4+17+
DeveloperLIGHTIDEA INFORMATION TECHNOLOGY CONSULTANCY PRIVATE LIMITEDAlburj Holding

In-app purchases

None

LI

No in-app purchases

None

IT DESK

No in-app purchases

Questions

Is LI free?
LI is free to download, with no in-app purchases.
Is IT DESK free?
IT DESK is free to download, with no in-app purchases.
Do LI or IT DESK have ads?
Neither LI nor IT DESK shows ads.
Which is updated more often, LI or IT DESK?
LI ships an update every 10 days, and IT DESK every 2 weeks. Most recently, LI was updated on October 27, 2026 and IT DESK on October 27, 2026.

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