LI vs IT DESK
Price, ratings, monetisation and update history for both apps, side by side β with what reviewers say about each.
LI
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LI - IT Help Desk is the app for any users can make a ticket for any authority as a complaint or service request where same app logged in by Support team will get the ticket and respond for the same Specifically A company is regitering their account to LI - IT Help Desk as a IT support or Admin and they can expect the service request from the users now there will be some users in the app(client) where they can make tickets to the it support or admins and it will be logged to their dashboard and Support team/Admin can act on the tickets
IT DESK
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Here's a smart way to have your IT helpdesk tickets at your fingertips, "literally!" IT DESK, your IT help desk saviour, is now accessible on your mobile devices. Tackle your tickets while on the go! SKYNET CORPβs Service Desk app for Mobile Devices gives your technical support and end-users instant access to core service desk capabilities directly from their mobile device. Your tech team can work on incidents and provide services from anywhere and with the newly included end-user version, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.
Screenshots
Verdict
The clearest difference is iOS requirement: IT DESK at 11.0 against LI's 15.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
LI ships an update every 10 days, IT DESK every 2 weeks. Both last shipped on October 27, 2026.
| Parameter | LI | IT DESK |
|---|---|---|
| Price | Free | Free |
| Update frequency | Every 10 days β better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 11.0 β better |
| Further details β not scored | ||
| Size | 42 MB | 47 MB |
| Age rating | 4+ | 17+ |
| Developer | LIGHTIDEA INFORMATION TECHNOLOGY CONSULTANCY PRIVATE LIMITED | Alburj Holding |
In-app purchases
LI
No in-app purchases
IT DESK
No in-app purchases








