KES Security vs ECG Operation Zero

Experience seamless product and service management with our all-in-one client support app. Stay on top of every detail—from submitting complaints to tracking technician visits—right at your fingertips. Here’s what you can do: Complaints Management: Submit and view all complaints in Pending, Finished, or Canceled statuses. Track each complaint’s progress for swift resolution. Technician Visits: Request and schedule site visits by specifying your location and the products that need attention. View past visit history and get real-time updates on assigned technicians. Online Support: Send detailed messages about your issues and receive prompt responses. Access your complete conversation history for easy reference. My Products: Maintain a full list of purchased products with names, categories, and purchase dates. Quickly add new products by entering serial numbers and installation details. Locations: Organize and monitor all your business locations—factories, offices, or other sites. Effortlessly add new locations, manage installed products, and update contact details. Take control of your post-purchase experience, streamline troubleshooting, and never miss a beat on product maintenance. Download now and enjoy a more organized, efficient way to manage your products and services!

Stop Revenue Losses; Stop Dumsor!! "Dumsor" (nationwide power cuts) has a stranglehold on our communities, our businesses, and our progress as a nation. We now know that the root cause of Dumsor is revenue loss from illegal consumption, and we can fight back. Introducing the Operation Zero App, the powerful weapon in the fight for a brighter, more stable future without Dumsor. This mobile app equips ECG staff with the information and processes to tackle consumption abuses head-on. About 4 out of every 10 consumers of electricity in Ghana is intentionally or unintentionally engaged in some form of illegal consumption. These include illegal connection to ECG's distribution lines, faulty meters, burnt meters or tampered meters. These issues significantly affect ECG's revenue, which is vital for covering operational costs and making regular payments to upstream electricity suppliers, including independent power producers.