HELPme Admin vs Gaggle Incident Management

Delivered on a highly configurable mobile platform, HELPme provides support and resources to students, families, and staff using a healing-centered interface. The HELPme app trains all school users on the importance of asking for help, recognizing asking for help as a critical life skill, and providing a safe way to practice asking for and receiving help from one’s first interaction with the school. HELPme Provides 3 Ways to HELP based on the user’s level of trust. 1. Self-Help: Get Resources 2. Help from a Trained Crisis Counselor: Crisis Text Line 3. Help from your School or Community: Get Help The HELPme Admin app allows authorized HELPme administrators to access and manage inquiries from their mobile devices. All of the inquiry management features of the desktop interface are available in the app: - List inquiries by statusView details of an inquiry - Chat via private messenger with inquiry reporters - Update type, status, target, perpetrator, labels, actions taken - Assign inquiries to people or groups - Escalate inquiries - Team communications HELPme Admin remembers your login, so you don’t have to re-enter it every time you want to manage inquiries. Stay informed with push notifications to your mobile device. New inquiries, new messages, and new assignments help you stay up to date on HELPme activity. The built-in HELPme Messenger gives administrators handling inquiries direct communication with the people who sent in the reports. Download the HELPme Admin app for free and use your existing administrator login.

Gaggle Incident Manager helps K-12 school district staff monitor and respond to student safety incidents. Receive real-time notifications, open incident details, and respond to school safety situations from your phone. What you can do - Receive incident notifications the moment they occur - Review incident details - Coordinate emergency response steps with your team Why schools use it - Faster incident receipt and response with push notifications - Elevates district-wide school safety practices - Built for busy K-12 building administrators, counselors, and safety officers