Luma Virtual Agent vs PanLuma

Serviceaide's Al-powered virtual agent is now available in a Mobile app. Organizations with employees that work in the field often have challenges providing quick and easy support. The Luma Mobile App puts a personal virtual agent in their pocket. Now, employees are well supported around the clock even while away from the office by a virtual agent that is ready to provide them with information, gather and submit information, or initiate a process or workflow. In addition to a standard text-based channel, Luma Mobile App is enhanced with the following advanced features: Easy Voice Interaction: Luma Mobile App is voice-enabled. Users have the option of typing messages or speaking with the virtual agent. Users can avoid typing long responses; instead, they talk to the virtual agent. It leads to a simple, natural conversation like they would with a human. High-Resolution Camera Access: Luma Mobile App can harness the power of your device camera. Users can gather high-resolution photos using the mobile camera and submit them as attachments when interacting with the virtual agent. The camera can also scan barcodes or QR codes and identify IT assets, products, or other items identified by a barcode or QR code. Location Services: Luma Mobile App also supports location-based services. You can now configure services in your virtual agent that may need the user’s location to provide accurate information or support. While executing such services, the virtual agent asks the end-user to share their location. This is a powerful way to provide support in the field in various situations. Attachments: Luma Mobile App can also access photos and documents available on your phone. When interacting with the virtual agent, users can attach and upload images from the photo library or any other document on their phone, such as a PDF file. These features make Luma Mobile App a power tool that makes interacting with your virtual agent simple and effective. Just, ask the Luma Virtual Agent for information or service and see how easy it is to get assistance.

PanLuma is the all-in-one business suite for the AI era. CRM, tasks, accounting, recruiting, support, and 18+ modules — all connected, all in one app, with AI agents working alongside your team. The platform is free. You only pay for the AI you use. BUILT FOR THE WAY BUSINESSES ACTUALLY WORK One platform for humans and AI agents, working side by side. No more stitching together a patchwork of SaaS tools — one source of truth, zero silos. EVERYTHING YOUR BUSINESS NEEDS • Tasks & Projects — Kanban boards, list views, sprint planning • Sales (CRM) — Visual pipelines, deal tracking, forecasting • Recruiting (ATS) — Job postings, candidates, interview scheduling • Support — Tickets with SLAs, knowledge base, customer portal • Accounting — Real double-entry bookkeeping, invoicing, AI document parsing • People (HCM) — Employee directory, org charts, onboarding • AI Agents — Configurable agents with the OCTOPUS framework • AI Chat — Conversational assistant with full context across your data • Plus: Inventory, Procurement, Forms & BPM, Email, Messaging, Files, and more HUMANS & AGENTS — TOGETHER AI agents aren't bolted on. They're first-class team members with roles, permissions, and relationships, working alongside humans in the same system. Configure them with structured autonomy through the OCTOPUS framework — Objectives, Context, Tools, Oversight, Processing, Users, and Schedule. Each dimension is tunable, from fully supervised to fully autonomous. CONNECTED DATA Your CRM knows about your open tasks. Your accounting connects to your customers. Every module shares context automatically — so AI agents can work across your entire business. FREE SOFTWARE, TRANSPARENT AI PRICING Full access to every module, every feature, unlimited users. No subscription, no per-seat fees, no premium tiers. When AI agents, chat, or automations use LLM tokens, you pay the underlying token cost plus a 20% markup. Usage is fully transparent in your dashboard — and still 10–100x cheaper than the manual work it replaces. BUILT FOR 1–100 PEOPLE Designed for growing companies that want to move fast. Replace expensive SaaS subscriptions and manual work with one AI-powered platform. This iOS app is a companion to PanLuma's web app. Sign in with your existing PanLuma workspace or create a new one. Mobile-optimized for everything you need on the go — your tasks, deals, tickets, and AI chat at your fingertips. Need a workspace at a custom domain (e.g. acme.panluma.ai)? On first launch, enter your workspace domain to connect. Learn more at https://www.panluma.ai