ITC Cloud+ vs MSP Process
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ITC Cloud+
This app enhances phone service with telephony features and allows free calling between users. It provides a seamless communication experience for existing service customers.
- Telephony feature support
- Free calling between app users
- Companion for Phone service
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ITC Cloud+ Application is the perfect companion for our Phone service. This app support all our telephony features. In addition the iOS application offers: • Free calling between app users
MSP Process
Facilitates end-user verification, rapid ticket creation, and scheduling through multiple communication channels like SMS, chat, and email. The mobile technician app ensures seamless and secure communication within a managed environment.
- Multi-channel communication (SMS, chat, email, phone, push)
- End-user verification
- Rapid ticket creation and response
- Scheduling capabilities
- Secure, integrated managed environment
- Mobile technician communication
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Using SMS, Chat, email, phone, and push-notification channels, MSPP uses the client-preferred communication medium for end-user verification (EUV), rapid ticket creation and response, and scheduling. Our Mobile Technician app lets you communicate with all parties in a seamless and secure fully integrated Managed environment.
Screenshots
Verdict
The clearest difference is rating: MSP Process at 5.0 against ITC Cloud+'s 4.8. MSP Process also leads on update cadence (every 2 weeks vs every 2 months). ITC Cloud+'s advantage is ratings volume (8 vs 2). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MSP Process holds the better App Store score, 5.0 against 4.8. Both are backed by a comparable volume of ratings — 8 and 2 respectively. Written reviews split almost evenly too, at 100% and 100% positive.
ITC Cloud+ ships an update every 2 months, MSP Process every 2 weeks. Both last shipped on October 24, 2026.
| Parameter | ITC Cloud+ | MSP Process |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (8 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 100.0% of reviews | 100.0% of reviews |
| Number of ratings | 8 — better | 2 |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 101 MB | 57 MB |
| Age rating | 4+ | 4+ |
| Developer | In-Telecom Consulting LLC | MSP Process |
Customer experience
ITC Cloud+
MSP Process
In-app purchases
ITC Cloud+
No in-app purchases
MSP Process
No in-app purchases
