Axon vs NBConnected
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Axon
This app allows public safety professionals to securely manage digital evidence and records on the go. It streamlines workflows, enables field evidence review, and facilitates secure community evidence submission. Users can also write and search records directly from their mobile devices.
- Evidence management (search, playback, metadata)
- Records management (write, submit, search)
- Secure evidence submission from community members
- Field evidence review and analysis
- Dictation support for report writing
- Biometric security integration
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Public safety professionals need tools that are as mobile as they are. The Axon app was built so law enforcement officers and supervisors can securely view and manage their digital evidence and records anytime, anywhere. The intuitive interface includes a homepage dashboard with quick links to evidence that is missing an ID or category. Officers can use the app to complete evidence workflows while in the field, increasing agency efficiency and data compliance, as well as improving officer satisfaction. Officers can review evidence in the field after the incident, providing investigators with the ability to gain a more complete perspective on how events unfolded. They can also use the app to initiate digital evidence collection by inviting witnesses to submit their photos and videos directly to the agency, ensuring a clean chain of custody. Agencies using Axon Records additionally benefit from the ability to write, submit, and search records from the Axon app. Their homepage dashboard also includes pending records tasks, as well as a quick link to create a new record. FEATURES INCLUDE: - Evidence management (DEMS): search, playback, manage metadata - Records management (RMS): search, write, continue/edit, submit, review - Axon Evidence user permissions maintained across desktop and mobile - Homepage dashboard that highlights missing data (plus pending tasks for RMS users) - Integration with the device’s biometric security - Dictation support (talk-to-text) for report writing - Ability to request evidence from a community member - Secure access - all data remains in the cloud with no local storage NOTE: Your agency must have a subscription to Axon Evidence or Axon Records to benefit from this app. Not an Axon customer? Contact us at axon.com/contact.
NBConnected
Report non-emergency city issues like potholes, graffiti, or trash pickup requests. Track the status of your submitted requests and view others across the city.
- Report non-emergency city issues
- Submit requests for potholes, graffiti, trash, tree trim
- Track request status
- View city-wide requests
- Integrates with city work order system
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The New Bedford 311 app, also known as NB Connected allows residents and visitors to report non-emergency issues to the city, such as potholes, graffiti, trash, and tree trim requests. Reports are automatically entered into the City’s work order system and allow users to track their request as well as other requests throughout the City.
Screenshots
Verdict
The clearest difference is rating: Axon at 4.8 against NBConnected's 3.0. Axon also leads on ads (none vs shown) and update cadence (every 2 weeks vs every 4 months). NBConnected's advantage is monetization model (ad-supported vs subscription) and iOS requirement (12.0 vs 17.0). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Axon holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: Axon has 1.3K ratings behind it against 2, so its average is the more settled of the two.
Axon ships an update every 2 weeks, NBConnected every 4 months. The most recent releases landed on October 13, 2026 and October 3, 2026 respectively.
| Parameter | Axon | NBConnected |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.3K ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 40.0% of reviews | — |
| Number of ratings | 1.3K — better | 2 |
| Update frequency | Every 2 weeks — better | Every 4 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Subscription | Ad-supported — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 45 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | Axon Enterprise, Inc. | City of New Bedford |
Customer experience
Axon
NBConnected
In-app purchases
Axon
No in-app purchases
NBConnected
No in-app purchases









