Comparison

Axon vs NBConnected

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Axon

This app allows public safety professionals to securely manage digital evidence and records on the go. It streamlines workflows, enables field evidence review, and facilitates secure community evidence submission. Users can also write and search records directly from their mobile devices.

Highlights
  • Evidence management (search, playback, metadata)
  • Records management (write, submit, search)
  • Secure evidence submission from community members
  • Field evidence review and analysis
  • Dictation support for report writing
  • Biometric security integration
Read full description

Public safety professionals need tools that are as mobile as they are. The Axon app was built so law enforcement officers and supervisors can securely view and manage their digital evidence and records anytime, anywhere. The intuitive interface includes a homepage dashboard with quick links to evidence that is missing an ID or category. Officers can use the app to complete evidence workflows while in the field, increasing agency efficiency and data compliance, as well as improving officer satisfaction. Officers can review evidence in the field after the incident, providing investigators with the ability to gain a more complete perspective on how events unfolded. They can also use the app to initiate digital evidence collection by inviting witnesses to submit their photos and videos directly to the agency, ensuring a clean chain of custody. Agencies using Axon Records additionally benefit from the ability to write, submit, and search records from the Axon app. Their homepage dashboard also includes pending records tasks, as well as a quick link to create a new record. FEATURES INCLUDE: - Evidence management (DEMS): search, playback, manage metadata - Records management (RMS): search, write, continue/edit, submit, review - Axon Evidence user permissions maintained across desktop and mobile - Homepage dashboard that highlights missing data (plus pending tasks for RMS users) - Integration with the device’s biometric security - Dictation support (talk-to-text) for report writing - Ability to request evidence from a community member - Secure access - all data remains in the cloud with no local storage NOTE: Your agency must have a subscription to Axon Evidence or Axon Records to benefit from this app. Not an Axon customer? Contact us at axon.com/contact.

About

NBConnected

Report non-emergency city issues like potholes, graffiti, or trash pickup requests. Track the status of your submitted requests and view others across the city.

Highlights
  • Report non-emergency city issues
  • Submit requests for potholes, graffiti, trash, tree trim
  • Track request status
  • View city-wide requests
  • Integrates with city work order system
Read full description

The New Bedford 311 app, also known as NB Connected allows residents and visitors to report non-emergency issues to the city, such as potholes, graffiti, trash, and tree trim requests. Reports are automatically entered into the City’s work order system and allow users to track their request as well as other requests throughout the City.

Screenshots

Axon4 screens
NBConnected4 screens

Verdict

The call

The clearest difference is rating: Axon at 4.8 against NBConnected's 3.0. Axon also leads on ads (none vs shown) and update cadence (every 2 weeks vs every 4 months). NBConnected's advantage is monetization model (ad-supported vs subscription) and iOS requirement (12.0 vs 17.0). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Axon holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: Axon has 1.3K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Axon ships an update every 2 weeks, NBConnected every 4 months. The most recent releases landed on October 13, 2026 and October 3, 2026 respectively.

Scorecard6 real differences · 4 level
Axon versus NBConnected: the parameters behind the verdict, then further details
ParameterAxonNBConnected
PriceFreeFree
Rating4.8 (1.3K ratings) — better3.0 (2 ratings)
Positive reviews40.0% of reviews—
Number of ratings1.3K — better2
Update frequencyEvery 2 weeks — betterEvery 4 months
AdsNo — betterYes
In-app purchasesNoNo
MonetizationSubscriptionAd-supported — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.012.0 — better
Further details — not scored
Size45 MB29 MB
Age rating4+4+
DeveloperAxon Enterprise, Inc.City of New Bedford

Customer experience

Axon

All ratings1,315 ratings
Positive96.7%
Neutral1.7%
Negative1.6%
Written reviews10 reviews
Positive40.0%
Neutral10.0%
Negative50.0%

NBConnected

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Axon

No in-app purchases

None

NBConnected

No in-app purchases

Questions

Is Axon free?
Axon is free to download, with no in-app purchases.
Is NBConnected free?
NBConnected is free to download, with no in-app purchases.
Which has better reviews, Axon or NBConnected?
Axon is rated higher. Axon averages 4.8 out of 5 from 1.3K ratings, while NBConnected averages 3.0 from 2 ratings.
Do Axon or NBConnected have ads?
NBConnected shows ads; Axon does not.
Which is updated more often, Axon or NBConnected?
Axon ships an update every 2 weeks, and NBConnected every 4 months. Most recently, Axon was updated on October 13, 2026 and NBConnected on October 3, 2026.

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