虹图+丨在线客服系统 vs 芝麻客服助手
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
虹图+丨在线客服系统
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虹图在线客服是依托于AI技术,为直播、音视频平台应用提供人工/机器人客服系统的客服坐席登录端,支持多平台在线客服接入,实时回复客户问题,提前洞察客户咨询问题,提高客服会话质量。智能客服机器人支持FAQ问答,简单QA录入后,系统可精准理解用户意图,快速回复,可无缝对接人工客服系统,机器人配合人工服务,提升工作效率。
芝麻客服助手
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芝麻小客服,免费云客服系统,本客服系统支持公众号客服、小程序客服、网站客服、H5客服、APP客服、微信客服,视频号客服,企业微信私域等微信全生态全渠道客服接入,是新一代大模型智能客服系统. 和视频号打通,小程序电商系统打通支持侧边栏看商品订单,客服聊天页面支持工单,支持快捷回复处理客服消息,支持客服打标签,查看用户订单和企微私域打通,转接会话,查看同事会话,协助同事处理客户消息,添加客户跟进等功能,8年精心打磨的客服系统,200项聊天优化体验。芝麻小客服官网和芝麻云客服系统欢迎您的来访。
Screenshots
Verdict
The clearest difference is device support: 芝麻客服助手 at 2 against 虹图+丨在线客服系统's —. 虹图+丨在线客服系统's advantage is iOS requirement (11.0 vs 13.0). On price and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | 虹图+丨在线客服系统 | 芝麻客服助手 |
|---|---|---|
| Price | Free | Free |
| Update frequency | — | Fortnightly |
| Ads | — | No |
| In-app purchases | No | No |
| Devices | — | iPhone, iPod — better |
| Requires iOS | 11.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 15 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | Nanjing Texeljoy Intelligent Technology Co., Ltd. | 芝麻小事网络科技(武汉)有限公司 |
In-app purchases
虹图+丨在线客服系统
No in-app purchases
芝麻客服助手
No in-app purchases









