Netsipp Softphone vs ConnextLive

Netsipp Softphone uygulaması, SIP hesabına sahip Netgsm abonesi veya Netsantral dahilisi için VoIP hizmetinin cep telefonunuzda kullanılabileceği bir mobil uygulama telefonudur. Tüm Ios™ cihazlarda (10+) kullanılabilen bu uygulama ile kurulumunuzu yaptıktan sonra görüşmeye başlayabilirsiniz. *Netgsm Sabit Telefon hizmet panelinden uygulamanın kullanılacağı hesap için yeni bir kullanıcı oluşturmanız ve hesap bilgileri ile bağlantınızı tamamlamanız gerekmektedir. Teknik Özellikler: • G.711µ/a, GSM codec desteği • SIP tabanlı softphone • iOS 10 üzeri tüm iPhone cihazları destekler • Wi-Fi, 3G or 4G hücresel kullanım • Telefon rehberinize uygulama içerisinden erişebilme • Arama geçmişinde mevcut telefon ve Netsipp+ çağrılarının gösterimi.(Gelen, giden, cevapsız, meşgul çağrılar) • Bekletme, sessize alma, yönlendirme, arama geçmişi

ConnextLive is the mobile command center for your support team. Get notified the instant a customer reaches out, jump into live conversations, and track your team's performance — from anywhere, at any time. REAL-TIME CONVERSATIONS • Instant push notifications for every new chat • Live typing indicators and read receipts • Assign, transfer, or close conversations with one tap • Internal team notes for smooth handoffs • Smart routing: round-robin or skill-based assignment • Full visitor history and conversation context on every chat KNOW YOUR VISITORS BEFORE THEY SAY HELLO ConnextLive shows you each visitor's location, device, pages viewed, and return history the moment they open a chat — so your team starts every conversation with context, not guesswork. AI-ASSISTED REPLIES Respond faster with context-aware suggestions trained on your own knowledge base and past conversations. Less typing, better answers, happier customers. CSAT & ANALYTICS Customer satisfaction scores are collected automatically after every closed conversation. See them alongside response times, agent performance, and conversation volume — all in one place. • Per-agent performance leaderboard • Conversation trends over time • Response time tracking • Full data export KNOWLEDGE BASE Publish help articles your customers can search themselves. Reduce inbound volume, give agents quick answers, and keep content updated directly from the app. TEAM MANAGEMENT • Set your status: Online, Away, or Offline • View your entire team's availability in real time • Manage agent skill tags and routing rules • Role-based access: Admin or Agent ENTERPRISE-GRADE SECURITY • Per-tenant data isolation • Role-based access control • SSL encryption on all connections • JWT token authentication • 99.9% uptime SLA GET STARTED IN UNDER 2 MINUTES ConnextLive works with any website — React, Vue, Nuxt, plain HTML. Paste one line of code, invite your agents, and start talking to customers today. No engineering team required. Start free. No credit card needed. Upgrade when your team is ready.