iBluu vs Corkeen App

The app is designed to promote transparency and remove misunderstandings between MSP and customer. Bluu will solve problems for MSP: • Failing to deliver consistent quality service • Incoherent/mismatch between systems and licenses • Delivered services not aligned with contract • Under- or over-invoicing • Communication is old fashioned and slow, e-mail or phone based • Verbal and non-structured communication leaves room for errors • Time consuming and not user friendly • MSPs are viewed as an expense not adding value • Customers are not getting value beyond the individual products being sold • MSPs are struggling to achieve a higher paying advisory role Resource constraints means there is an untapped value in MSPs Resolve problems for end user: • Don’t get what they pay for • Mismatch between what customers pay for and which services are delivered • Don’t know what they have or why they have it • Are not aware of what licenses they have and who’s consuming them • Do not know what hardware they have, who is using it, if it's lost or stolen etc. • Does not know what the products and services do for their business • Communication issues • Rely on e-mail or phone to contact MSP • Onboarding and offboarding of employees takes time, is prone to errors • Users are not regularly updated on progress of troubleshooting

Corkeen App is an application aimed at Corkeen’s stakehoders, initially the Brand Masters and ina second phase the intention is to extend its reach to the other stakeholders in the value chain, namely landscape architects, municipalities, etc. The main purpose of the tool is to make it easier to fill in a technical document for each installation. Above all, the aim is to make the process more agile and intuitive, while reducing the time it takes to complete and the associated margin for error. With communication, centralization of information and expansion to the entire value chain as its main pillars, the application will enable access to a set of data intrinsically linked to each of the main vectors. In terms of communication, the focus is on quantifying the carbon dioxide retained as a result of each of the installations and submitting the respective operational forms. This means that trough an expeditious calculation based on a Life Cycle Analysis carried out on the corkeen system, it is possible to estimate the contribution of each playground for CO2 retention. Also on the communication side, the Market News Forum will be a space for sharing new projects, presence at trade fairs, market trends and new case studies. In the pillar of centralizing information, we highlight the existence of FAQs page that provides quick access to recurring questions about installing Corkeen, and other questions that may arise from its use. A content repository that aggregates all the documentation inherent to the Corkeen Acadmy platform and the website, direct links to new case studies and Corkeen news, such as the entry of new Brand Masters, CPD’s and webinars, new applications, certifications, etc. In a second phase of the application an alliance with Business Analytics will make it possible to map relevant information on public tenders, variables to consider when choosing playgrounds and decision-making patterns. The implementation and access to this set of data, as well as the personalization of content, will serve the purpose of extending the reach to other stakeholders in the value chain. In short, to transform the Corkeen App into an innovative and disruptive tool in terms of prescription.