Hydro Ottawa vs CareOne

Hydro Ottawa’s app provides you with 24/7 access to manage your account online. Redesigned based on customer feedback, it includes new features and enhancements. Open to residential and commercial customers, as well as those without a Hydro Ottawa account, the app allows users to sign up to access a number of services and tools like alerts and notifications, report an outage, or open, close or update a new or existing account. New features and functionalities will be rolled out in phases over 2023. Hydro Ottawa Limited, a subsidiary of Hydro Ottawa Holding Inc., delivers electricity to homes and businesses in the City of Ottawa and the Village of Casselman. For more than a century, Hydro Ottawa has supplied its customers with clean, safe and reliable power to help build a vibrant and sustainable national capital region. As a leading partner in a smart energy future, Hydro Ottawa proudly contributes to the well-being of the community it serves through its integration of innovative and sustainable business practices, corporate citizenship initiatives, and offering best-in-class customer service.

CareOne by Numera helps you stay connected to the people who matter most. Designed for caregivers and families, CareOne works with Numera personal emergency response devices to provide real-time monitoring, alerts, and peace of mind