FidelityAgent ONE vs ChatUWM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FidelityAgent ONE
Generate buyer estimates and seller net sheets for real estate transactions. This app provides city/county-specific closing cost calculations for professionals. Customize and share client-ready reports via email or print.
- City/County Specific Closing Costs
- Buyer Estimate Generation
- Seller Net Sheet Creation
- Customizable Email/Printouts
- Real Estate Professional Tool
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FidelityAgent ONE, brought to you by Fidelity National Title, is City/County Specific Closing Cost app that comes preloaded with calculations and closing costs for Real Estate Professionals. It allows them to easily and quickly generate Buyer Estimates and Seller Net Sheets from their iPhone and iPad. FidelityAgent ONE also allows the user to fully customize email/printouts for their clients. Visit fidelityagent.com for more details. We offer a free 30-day trial for the monthly and yearly subscriptions. The amount will be charged to your iTunes account. Subscriptions purchased in-app renew automatically monthly or yearly depending on your plan. Plan pricing may vary by country. To avoid renewal, you must turn off auto-renew at least 24 hours before your subscription ends. You can turn off auto-renew at any time from your iTunes account settings. Terms of Service: http://palmagent.com/terms/ Privacy Policy: http://palmagent.com/privacy/
ChatUWM
This app empowers independent mortgage brokers to manage their business remotely. It provides tools to view loan pipelines, lock loans, check rates, and submit conditions. Brokers can also access UWM's EASE platform, utilize chat support, and manage client requests.
- Loan pipeline management
- Loan locking and submission
- Rate checking
- Scenario creation
- Chat support
- Document access
- Home value estimation
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ChatUWM By United Wholesale Mortgage, LLC Created exclusively to help independent mortgage brokers manage their business on the go. Get quick access to ChatUWM, UWM’s AI-powered tool featured front and center in the ChatUWM mobile app. From one convenient app, brokers can ask questions, manage their pipeline, price loans, take lock actions, estimate home values, view their EASE Dashboard, stay on top of daily tasks and much more.
Screenshots
Verdict
The clearest difference is rating: FidelityAgent ONE at 4.6 against ChatUWM's 3.8. FidelityAgent ONE also leads on review sentiment (81% vs 41%) and chart position (#129 vs unranked). ChatUWM's advantage is in-app purchases (none vs 2) and update cadence (every 3 weeks vs every 2 months). On price, ratings volume, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. FidelityAgent ONE sells 2 in-app purchases, starting at $0.99 per month. ChatUWM asks for nothing beyond the download.
FidelityAgent ONE holds the better App Store score, 4.6 against 3.8. Both are backed by a comparable volume of ratings — 181 and 181 respectively. Written reviews point the same way: 81% of FidelityAgent ONE's written reviews are positive against 41% of ChatUWM's.
FidelityAgent ONE ships an update every 2 months, ChatUWM every 3 weeks. The most recent releases landed on September 25, 2026 and September 26, 2026 respectively.
| Parameter | FidelityAgent ONE | ChatUWM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (181 ratings) — better | 3.8 (181 ratings) |
| Positive reviews | 80.5% of reviews — better | 41.4% of reviews |
| Number of ratings | 181 | 181 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #129 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 357 MB | 91 MB |
| Age rating | 9+ | 4+ |
| Developer | PalmAgent Software | United Wholesale Mortgage, LLC |
Customer experience
FidelityAgent ONE
ChatUWM
User reviews
FidelityAgent ONE
From 181 App Store ratingsWhat we love
- 🚀 Fast calculations and estimates
- 👍 User-friendly interface
- 💡 Comprehensive real estate tools
- ✨ Professional presentation for clients
- 📱 Mobile accessibility
Room to improve
- ⚠️ Lockouts requiring rep contact
- deceptive sales tactics
- 🔒 Forced interaction with reps
- 📱 Glitchy on iPhone/iPad
- 💸 Unfair subscription changes
ChatUWM
From 181 App Store ratingsWhat we love
- 👍 All-in-one mortgage professional tool
- 🚀 Efficient loan management and tracking
- 💡 Innovative features and continuous improvement
- 👍 Access to files anytime, anywhere
- 👍 Streamlines workflow for brokers
Room to improve
- 😞 Not for homeowners/customers
- 🐛 CR does not work
- 🐛 App doesn't work for some users
- 🐛 Login issues (password errors, not saving logins)
- 🐛 App crashes
Bugs and requests
FidelityAgent ONE
Reported bugs
7 issues- App crashes/shuts down
- Slow loading on iPad
- Weird formatting with random letters on iPad
- Splash screen then closes up and disappears
- App gets stuck and shuts down
Show 2 moreShow fewer
- App requires re-validation by a title rep
- Paid upgrade features limited after update
Requested features
5 requests- Expand city/state coverage for Texas (Austin, Round Rock, etc.)
- Incorporate Title Binder fees for flip clients
- Allow input of entire web address in marketing graphics
- Improve iPad formatting and speed
- Revert to older version with pinpointed icons if possible
ChatUWM
Reported bugs
15 issues- CR does not work
- App doesn't find account
- App keeps crashing
- App always logs you out
- App never saves logins
Show 10 moreShow fewer
- Cannot login to the app
- Incorrect password error
- User ID and password not accepted
- App pulls up wrong documents
- Cannot log in after multiple updates
- Login issues (incorrect username/password)
- App not working on iOS
- App not working on mobile devices
- Mobile website is slow and choppy
- Cannot access information without a computer
Requested features
11 requests- App for homeowners/customers
- Customer-facing app for payments and loan activity
- Ability to manage mortgage payments
- Ability to schedule loan payments
- User-friendly interface for consumers
Show 6 moreShow fewer
- Update mobile website for user-friendliness
- Integrate customer option into the app
- Facial recognition login
- Allow selection of payment withdrawal date
- Change fees in the app
- Fix document viewing errors
In-app purchases
FidelityAgent ONE
- Monthly1 Month trial$0.991 Month
- Yearly1 Month trial$9.991 Year
ChatUWM
No in-app purchases
Questions
Is FidelityAgent ONE free?
Is ChatUWM free?
Which has better reviews, FidelityAgent ONE or ChatUWM?
Do FidelityAgent ONE or ChatUWM have ads?
Which is updated more often, FidelityAgent ONE or ChatUWM?
Other comparisons
