SeeClickFix vs Key West Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SeeClickFix
Report local issues like potholes and other problems by taking a photo and geo-locating them. Submissions are sent directly to local government agencies for resolution, streamlining resident services and improving city efficiency.
- Report local issues
- Geo-locate problems
- Submit photos
- Track issue resolution
- Connect with local government
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SeeClickFix is a powerful mobile platform for collectively improving cities and counties. Take a photo of a pothole or other problem, geo-locate it and hit submit. The request is then sent to local government agencies for resolution. SeeClickFix works with hundreds of local governments to streamline resident service and improve efficiency. SeeClickFix is your portal to your local government.
Key West Connect
Report non-emergency issues in your neighborhood, such as damaged street signs or graffiti. The app uses GPS to pinpoint your location and allows you to upload photos and comments for city staff. You'll receive updates on the status of your submitted requests.
- Submit non-emergency requests
- GPS location recognition
- Upload photos of concerns
- Add comments to submissions
- Receive status updates
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Connect with the City of Key West with our app. to submit non-emergency requests. Getting involved is just a click away! Key West Connect app is your resource to report issues in your neighborhood such as damaged street signs, damaged trees, graffiti, and other issues that need attention. The simple-to-use app uses GPS to recognize your location, gives you a menu of common conditions to select from, and allows you to upload pictures of the concern that will assist City staff in your municipal request. You may comment on your submission and you will be notified when the status of the issue is updated.
Screenshots
Verdict
SeeClickFix and Key West Connect both sit at 4.6 stars, but that hides the real split: 48% of SeeClickFix's written reviews are positive against 0% of Key West Connect's. SeeClickFix also leads on ratings volume (8.3K vs 46) and update cadence (every 2 months vs every 5 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for SeeClickFix against 4.7 for Key West Connect. That said, the two scores are not equally well evidenced: SeeClickFix has 8.3K ratings behind it against 46, so its average is the more settled of the two. Written reviews are what separate them: 48% of SeeClickFix's written reviews are positive against 0% of Key West Connect's.
SeeClickFix ships an update every 2 months, Key West Connect every 5 months. The most recent releases landed on September 22, 2026 and September 11, 2026 respectively.
| Parameter | SeeClickFix | Key West Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8.3K ratings) | 4.7 (46 ratings) — better |
| Positive reviews | 48.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 8.3K — better | 46 |
| Update frequency | Every 2 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 18.0 | 17.6 — better |
| Further details — not scored | ||
| Size | 150 MB | 142 MB |
| Age rating | 12+ | 12+ |
| Developer | SeeClickFix | City of Key West |
Customer experience
SeeClickFix
Key West Connect
Bugs and requests
SeeClickFix
Reported bugs
5 issues- Text input issues causing text scrambling
- Inaccurate GPS location tracking
- Login and registration problems
- Inability to upload photos from library
- Crashes and app instability
Requested features
5 requests- Add ability to edit or delete submitted reports
- Improve location accuracy and allow manual location entry
- Provide better filtering and sorting options for reported issues
- Integrate with city systems to improve transparency on issue resolution
- Expand issue categories beyond just potholes and graffiti
Key West Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SeeClickFix
No in-app purchases
Key West Connect
No in-app purchases
Questions
Is SeeClickFix free?
Is Key West Connect free?
Which has better reviews, SeeClickFix or Key West Connect?
Do SeeClickFix or Key West Connect have ads?
Which is updated more often, SeeClickFix or Key West Connect?
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