SeeClickFix vs San Rafael
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SeeClickFix
Report local issues like potholes and other problems by taking a photo and geo-locating them. Submissions are sent directly to local government agencies for resolution, streamlining resident services and improving city efficiency.
- Report local issues
- Geo-locate problems
- Submit photos
- Track issue resolution
- Connect with local government
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SeeClickFix is a powerful mobile platform for collectively improving cities and counties. Take a photo of a pothole or other problem, geo-locate it and hit submit. The request is then sent to local government agencies for resolution. SeeClickFix works with hundreds of local governments to streamline resident service and improve efficiency. SeeClickFix is your portal to your local government.
San Rafael
Easily report city issues like potholes, graffiti, or broken parking meters directly from your phone. Submit requests with location, photos, and descriptions for prompt review and resolution by city staff.
- Report city service issues
- Identify request location
- Upload photos of issues
- Categorize service requests
- Receive follow-up on requests
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The City of San Rafael’s Request Service app allows you to report issues throughout the City from the convenience of your mobile device. Select the category of the service request, identify the location, upload a photo if you have one, and enter in the description. Our team will review the request and follow up to address any issues that need to be resolved. The mobile app can be used to report potholes, illegal dumping, graffiti, broken parking meters, issues at parks, and more. Please keep in mind that this system is monitored Monday through Friday 8:30 am to 5:00 pm. For issues that need immediate resolution but are not an emergency, please call (415) 485-3000.
Screenshots
Verdict
The clearest difference is rating: SeeClickFix at 4.6 against San Rafael's 4.0. SeeClickFix also leads on ratings volume (8.4K vs 4) and update cadence (every 2 months vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SeeClickFix holds the better App Store score, 4.6 against 4.0. That said, the two scores are not equally well evidenced: SeeClickFix has 8.4K ratings behind it against 4, so its average is the more settled of the two.
SeeClickFix ships an update every 2 months, San Rafael every 4 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | SeeClickFix | San Rafael |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8.4K ratings) — better | 4.0 (4 ratings) |
| Positive reviews | 43.3% of reviews | — |
| Number of ratings | 8.4K — better | 4 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 18.0 | 17.6 — better |
| Further details — not scored | ||
| Size | 150 MB | 147 MB |
| Age rating | 12+ | 12+ |
| Developer | SeeClickFix | City of San Rafael |
Customer experience
SeeClickFix
San Rafael
Bugs and requests
SeeClickFix
Reported bugs
5 issues- Text input issues causing text scrambling
- Inaccurate GPS location tracking
- Login and registration problems
- Inability to upload photos from library
- Crashes and app instability
Requested features
5 requests- Add ability to edit or delete submitted reports
- Improve location accuracy and allow manual location entry
- Provide better filtering and sorting options for reported issues
- Integrate with city systems to improve transparency on issue resolution
- Expand issue categories beyond just potholes and graffiti
San Rafael
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SeeClickFix
No in-app purchases
San Rafael
No in-app purchases
