SeeClickFix vs New Haven Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SeeClickFix
Report local issues like potholes and other problems by taking a photo and geo-locating them. Submissions are sent directly to local government agencies for resolution, streamlining resident services and improving city efficiency.
- Report local issues
- Geo-locate problems
- Submit photos
- Track issue resolution
- Connect with local government
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SeeClickFix is a powerful mobile platform for collectively improving cities and counties. Take a photo of a pothole or other problem, geo-locate it and hit submit. The request is then sent to local government agencies for resolution. SeeClickFix works with hundreds of local governments to streamline resident service and improve efficiency. SeeClickFix is your portal to your local government.
New Haven Connect
Easily report local issues like potholes and damaged signs to City Hall. This app uses GPS to pinpoint your location and offers a list of common services for reporting problems. Track the status of your submissions and see when issues are resolved.
- Report local issues
- GPS location services
- Track report status
- View community reports
- List of common services
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For those annoying potholes, damaged street signs, and other local issues, the New Haven Connect app makes reporting a problem to City Hall easier than ever. Powered by SeeClickFix, the iPhone, and iPad compatible, app uses GPS to recognize your location and provides a list of commonly requested services to choose from. The mobile app can be used for a variety of issues such as graffiti, street maintenance, street light, damaged trees, parking meters, and garbage collection. Residents can track the status of reports they or other members of the community have submitted and learn when they have been resolved.
Screenshots
Verdict
The clearest difference is ratings volume: SeeClickFix at 8.4K against New Haven Connect's 15. On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for SeeClickFix against 4.7 for New Haven Connect. That said, the two scores are not equally well evidenced: SeeClickFix has 8.4K ratings behind it against 15, so its average is the more settled of the two. Written reviews are what separate them: 43% of SeeClickFix's written reviews are positive against 50% of New Haven Connect's.
SeeClickFix ships an update every 2 months, New Haven Connect every 3 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | SeeClickFix | New Haven Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8.4K ratings) | 4.7 (15 ratings) — better |
| Positive reviews | 43.3% of reviews | 50.0% of reviews — better |
| Number of ratings | 8.4K — better | 15 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 18.0 | 17.6 — better |
| Further details — not scored | ||
| Size | 150 MB | 142 MB |
| Age rating | 12+ | 12+ |
| Developer | SeeClickFix | City of New Haven CT |
Customer experience
SeeClickFix
New Haven Connect
Bugs and requests
SeeClickFix
Reported bugs
5 issues- Text input issues causing text scrambling
- Inaccurate GPS location tracking
- Login and registration problems
- Inability to upload photos from library
- Crashes and app instability
Requested features
5 requests- Add ability to edit or delete submitted reports
- Improve location accuracy and allow manual location entry
- Provide better filtering and sorting options for reported issues
- Integrate with city systems to improve transparency on issue resolution
- Expand issue categories beyond just potholes and graffiti
New Haven Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SeeClickFix
No in-app purchases
New Haven Connect
No in-app purchases
Questions
Is SeeClickFix free?
Is New Haven Connect free?
Which has better reviews, SeeClickFix or New Haven Connect?
Do SeeClickFix or New Haven Connect have ads?
Which is updated more often, SeeClickFix or New Haven Connect?
Other comparisons
