Remoter VNC vs DigiHelp

Remoter VNC turns your iPhone or iPad into a precise remote desktop client for VNC and macOS Screen Sharing. Connect to your Mac, PC, or Linux desktop over your local network or through your own remote-access setup. Remoter VNC is not a lite edition: VNC is fully included, with optional in-app purchases for RDP, SSH, Telnet, and RemoterFusion when you need more ways to connect. Designed for real remote work, Remoter combines fast screen control with a flexible input system: touch, virtual trackpad, hardware mouse/trackpad, Apple Pencil, special keys, pinch-to-zoom, and fullscreen viewing. VNC and Screen Sharing • VNC protocol 3.8 support • Compatible with macOS Screen Sharing, UltraVNC for Windows, and common Linux VNC servers • Multiple simultaneous connections • Network computer discovery and Wake-on-LAN • Server-side scaling and multiple monitor support • Send Clipboard: copy text from your device to the remote computer, then paste it there • Portrait and landscape orientations, fullscreen mode, fit width, fit height, and 1:1 zoom Input and Workflow • Precise virtual trackpad with right-click, dragging, and scrolling • Hardware mouse and trackpad support • Apple Pencil-aware pointer input • Special keys including Esc, F1-F12, Control-Alt-Delete, Command, and Windows key • Saved server cards with custom ordering • International keyboard mappings for German, Swiss-German, Russian, French, Danish, and Spanish Optional Add-ons • RemoterFusion: easier setup without port forwarding or dynamic DNS, plus Mac audio streaming • RDP: Windows Remote Desktop with RD Gateway, NLA, clipboard paste, and RDP over SSH • SSH and Telnet: terminal sessions, public-key authentication, SSH key management, macros, VNC over SSH, RDP over SSH, and custom SSH tunnels Remoter runs on iPhone and iPad. Support: support@remoterlabs.com

DigiHelp App is an integrated ticketing system that manages workflow and communications with customers and users. The Service Support officer and the Customer uses the DigiHelp application to track tickets and their progress in real-time. This application is integrated with other applications in the DigiCollect universe.