Send Word Now vs Utility.Community

Send Word Now for iPhone provides an easy-to-use alerting and response platform designed for quickly executing and tracking alerts and responses even while away from the office. Unlike other notification applications that only make use of the iPhone’s web browser, Send Word Now’s native iPhone application provides an additional custom-built interface for allowing administrators to directly send voice alerts to mobile and landline phones, text alerts via SMS and email, and more, ensuring that important messages are always received. Alerts are tracked from initiation to response, right from your iPhone. Subscription required for use of the application.

Utility.Community is a free peer-to-peer network for the people who run utility business and technology: enterprise architects, IT leaders and business owners at more than 200 co-ops, municipal utilities and public power organizations across the United States and Canada. Utilities face the same problems, buy from the same vendors and answer to the same regulators. Utility.Community lets them work those problems out together, compare notes before a big decision, and speak to shared vendors with one voice. WHAT'S IN THE APP • Research digests: the weekly Distributed Energy Resources (DER) digest and the Utility AI digest cover regulation, VPP and DERMS developments, AMI, and how utilities are applying AI. They're free to read with no account, and recent digests stay readable offline. • Working groups: members collaborate in focused sub-teams, including Customer Experience, Enterprise Asset Management, Field Service Management, Self-Service Account Management, Customer Engagement and Enterprise Architecture. Join discussions, watch webinar recordings and open the group's shared documents. • Discussions: ask a question of your peers and see how other utilities handled it. • Advisory sessions: book a one-on-one video call with Marc Rosson, a former utility CIO and enterprise architect with 38 years in IT, on SAP for Utilities and S/4HANA, distributed energy resources, customer experience and enterprise architecture. Booking and payment are handled on rosson-associates.com. • Announcements: optional notifications about upcoming webinars and community news. • Quick, secure sign-in: sign in once, then use Face ID. MEMBERSHIP Membership is free and is for people working at or for utilities. Request access in the app, and a group administrator reviews each request. The research digests are open to everyone. Utility.Community is independent and vendor-neutral. It is not affiliated with SAP or any other vendor.