Comparison

HUB24 vs ING Australia Banking (Legacy)

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HUB24

This app provides on-the-go access to your financial accounts. Advisers can manage client portfolios, transact, and download reports. Clients can view account snapshots, performance, and download statements.

Highlights
  • Full platform functionality for advisers
  • Transact on client accounts
  • Download reports and statements
  • Check FUM and performance
  • View asset valuations
  • Account snapshot for clients
Features
Read full description

Welcome to HUB24 your mobile app connecting you to your account on the go. Simply login with your ID and password. HUB24 for advisers: • Access full platform functionality, including the ability to transact on your clients’ accounts • Download reports (including client statements) • Check FUM, fee inflows, managed portfolio performance, important notifications, up to date asset values, client contact details and much more HUB24 for clients: • Access a snapshot of your account • Check portfolio performance and asset valuations • Download your statements • Stay up to date with important notifications

About

ING Australia Banking (Legacy)

Manage your finances on the go with this banking app. Access digital cards, make secure online payments, and track savings. It offers real-time payments, card management, and account balance checks without logging in.

Highlights
  • Add cards to Apple Pay
  • View cards digitally and securely
  • Dynamic CVV for online transactions
  • Round up transactions to save
  • Real-time payments (NPP)
  • Manage card PIN and limits
  • Find Bank@Post locations
Features
Read full description

Heads up! This is the previous ING banking app. Looking for Savings Booster? Savings Booster is available in the new ING Banking app. You can download our upgraded app by searching ‘ING Banking - Do Your Thing”. We're rolling it out in stages as additional products and features become available. A few things to know: Normal data charges apply. Please check with your mobile phone service provider for details. Using your mobile to bank with ING is subject to certain limitations as not all internet banking features are available. ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823. Australian Credit Licence 229823. You can read our Terms of Use and Target Market Determinations at ing.com.au. Got questions? Visit the ING Help Hub at https://helphub.ing.com.au

Screenshots

HUB244 screens
ING Australia Banking (Legacy)1 screens

Verdict

The call

The clearest difference is update cadence: ING Australia Banking (Legacy) at monthly against HUB24's every 7 months. ING Australia Banking (Legacy) also leads on review sentiment (17% vs 3%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

HUB24 ships an update every 7 months, ING Australia Banking (Legacy) monthly. The most recent releases landed on October 26, 2026 and October 29, 2026 respectively.

Scorecard2 real differences · 8 level
HUB24 versus ING Australia Banking (Legacy): the parameters behind the verdict, then further details
ParameterHUB24ING Australia Banking (Legacy)
PriceFreeFree
Rating—2.5 (17 ratings) — better
Positive reviews2.9% of reviews17.3% of reviews — better
Number of ratings—17 — better
Update frequencyEvery 7 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.0
Further details — not scored
Size54 MB92 MB
Age rating4+4+
DeveloperHub24 Pty LtdING Bank (Australia) Limited

Customer experience

HUB24

Written reviews104 reviews
Positive2.9%
Neutral2.9%
Negative94.2%

ING Australia Banking (Legacy)

All ratings17 ratings
Positive35.3%
Neutral0.0%
Negative64.7%
Written reviews612 reviews
Positive17.3%
Neutral12.4%
Negative70.3%

User reviews

HUB24

From App Store reviews

Room to improve

  • ❌ Difficult login process
  • ❌ App crashes frequently
  • ❌ Outdated user interface
  • ❌ Poor navigation
  • ❌ Lacks basic features

ING Australia Banking (Legacy)

From 17 App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Reliable
  • 💰 Great interest rates
  • 🚀 Fast transactions
  • 👍 Simple and clean design

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⚠️ Lack of notifications
  • 🤔 Limited features compared to competitors
  • 🔒 Poor security and fraud protection
  • 🙄 Forced updates and login issues

Bugs and requests

HUB24

Reported bugs

19 issues
  • Login fields shift focus
  • Buttons are disabled
  • App freezes
  • UI glitches
  • App crashes on startup
Show 14 more
  • App crashes when trying to activate 2FA
  • App crashes when selecting account
  • App crashes when opening documents
  • Mobile site poorly rendered in app
  • Thick grey line at top of screen
  • Cursor goes to bottom of screen
  • Password fields time out quickly
  • App logs out frequently
  • App does not update for current OS
  • App does not work with latest iOS updates
  • App does not save login details
  • App does not allow copy/paste of passwords
  • App does not integrate with Apple passwords/keychain
  • App not optimized for specific devices (e.g., iPhone XS Max)

Requested features

11 requests
  • Support for password managers (autofill, copy-paste)
  • Face ID/Touch ID/Biometric login
  • Persistent login sessions
  • PIN login option
  • Native app development
Show 6 more
  • Improved UI/UX design
  • Faster response times
  • Integration with other banking apps
  • Apple Watch support
  • Graphs and calculators for retirement planning
  • Dark mode option

ING Australia Banking (Legacy)

Reported bugs

5 issues
  • App crashing on login
  • Inability to access account details
  • Delayed or missing transaction updates
  • Compatibility issues with new devices
  • Unreliable app performance

Requested features

5 requests
  • Spending categorization and budgeting tools
  • Notifications for transactions and account activity
  • Ability to manage accounts and cards from the app
  • Improved search and transaction history features
  • Integration with other financial services

In-app purchases

None

HUB24

No in-app purchases

None

ING Australia Banking (Legacy)

No in-app purchases

Questions

Is HUB24 free?
HUB24 is free to download, with no in-app purchases.
Is ING Australia Banking (Legacy) free?
ING Australia Banking (Legacy) is free to download, with no in-app purchases.
Do HUB24 or ING Australia Banking (Legacy) have ads?
Neither HUB24 nor ING Australia Banking (Legacy) shows ads.
Which is updated more often, HUB24 or ING Australia Banking (Legacy)?
HUB24 ships an update every 7 months, and ING Australia Banking (Legacy) monthly. Most recently, HUB24 was updated on October 26, 2026 and ING Australia Banking (Legacy) on October 29, 2026.

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