Comparison

Cox App by Spectrum vs PayIt Fort Smith

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cox App by Spectrum

Easily manage your services, bills, and data usage on the go. Get support, view statements, and make payments anytime. Access product-specific apps for WiFi, TV, and more.

Highlights
  • View service details
  • Manage bills and payments
  • Check data usage
  • Get 24/7 support
  • Access product-specific apps
  • View outage alerts
Features
Currently charting
Read full description

Cox is now Spectrum. Your services remain uninterrupted and you now have access to all that Spectrum has to offer. Your username and password will work anywhere you sign in to Cox or Spectrum. Using this app you can: ○ View your service details ○ Manage your bill, view statements, update payment methods and make a one-time or recurring payment ○ Access streaming apps like HBO Max and Disney+ at no extra cost with eligible Contour TV plans ○ Check your data usage ○ Stay up to date with outage alerts ○ Search and browse helpful troubleshooting and how-to articles ○ Update your profile information or change your password ○ Quickly access product-specific apps to manage your Access Points, Contour TV or Voice service

About

PayIt Fort Smith

Manage your utility services with this official application. Pay bills, link properties, and schedule future payments conveniently. It's designed for easy access to essential utility management tools.

Highlights
  • Pay utility bills
  • Link properties
  • Schedule payments
  • Official utility department app
Features
Read full description

An official app of the Fort Smith Utilities Department. Easily pay your utility bill, quickly search and link properties and schedule upcoming bill payments.

Screenshots

Cox App by Spectrum4 screens
PayIt Fort Smith4 screens

Verdict

The call

The clearest difference is rating: Cox App by Spectrum at 4.6 against PayIt Fort Smith's 1.8. Cox App by Spectrum also leads on ratings volume (669K vs 12) and review sentiment (20% vs 0%). PayIt Fort Smith's advantage is iOS requirement (12.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Cox App by Spectrum holds the better App Store score, 4.6 against 1.8. That said, the two scores are not equally well evidenced: Cox App by Spectrum has 669K ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 20% of Cox App by Spectrum's written reviews are positive against 0% of PayIt Fort Smith's.

UpkeepUpdate frequency

Cox App by Spectrum ships an update every 3 weeks, PayIt Fort Smith monthly. The most recent releases landed on September 25, 2026 and June 5, 2026 respectively.

Scorecard5 real differences · 6 level
Cox App by Spectrum versus PayIt Fort Smith: the parameters behind the verdict, then further details
ParameterCox App by SpectrumPayIt Fort Smith
PriceFreeFree
Rating4.6 (669K ratings) — better1.8 (12 ratings)
Positive reviews20.0% of reviews — better0.0% of reviews
Number of ratings669K — better12
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#147 — better—
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.012.0 — better
Further details — not scored
Size70 MB42 MB
Age rating4+4+
DeveloperCox Communications, Inc.City of Fort Smith

Customer experience

Cox App by Spectrum

All ratings669,254 ratings
Positive88.8%
Neutral3.2%
Negative8.0%
Written reviews1,758 reviews
Positive20.0%
Neutral6.0%
Negative73.9%

PayIt Fort Smith

All ratings12 ratings
Positive16.7%
Neutral0.0%
Negative83.3%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Cox App by Spectrum

Reported bugs

3 issues
  • App crashes and login issues
  • Incorrect billing and hidden fees
  • Unreliable equipment and installation

Requested features

3 requests
  • More self-service options in the app
  • Ability to easily manage account and billing
  • Improved troubleshooting and remote diagnostics

PayIt Fort Smith

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Cox App by Spectrum

No in-app purchases

None

PayIt Fort Smith

No in-app purchases

Questions

Is Cox App by Spectrum free?
Cox App by Spectrum is free to download, with no in-app purchases.
Is PayIt Fort Smith free?
PayIt Fort Smith is free to download, with no in-app purchases.
Which has better reviews, Cox App by Spectrum or PayIt Fort Smith?
Cox App by Spectrum is rated higher. Cox App by Spectrum averages 4.6 out of 5 from 669K ratings, while PayIt Fort Smith averages 1.8 from 12 ratings.
Do Cox App by Spectrum or PayIt Fort Smith have ads?
Neither Cox App by Spectrum nor PayIt Fort Smith shows ads.
Which is updated more often, Cox App by Spectrum or PayIt Fort Smith?
Cox App by Spectrum ships an update every 3 weeks, and PayIt Fort Smith monthly. Most recently, Cox App by Spectrum was updated on September 25, 2026 and PayIt Fort Smith on June 5, 2026.

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