Mala app
No se que pasa con Cox, todos los meses me pide cambiar mi password, siendo usado password seguro y usando mi cara como acceso adicional guardado en mi teléfono!! Lo que mas me hace enojar es que cambió mi password y coloco la nueva y tampoco me deja!! Esto lo hace 10 veces hasta que muchas veces después me deja y puedo hacer mi pago!!! Vamos a ver que me espera en noviembre!!
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Formerly great service owned by new place that’s not so great
I have had an account with cox previously and had no complaints. I’ve had this one until the switch to spectrum, I never authorized auto payments previously but had my card on file to easily pay my bill. Apparently with the change in ownership they decided to put me on auto payments and ended up charging me 50 bucks per failed payment. My card had recently gotten replaced and I hadn’t needed to update yet but they charged it three times sending my bill skywards and blocking me from using a card to pay. Not great service in that department but the internet is nice.
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Can’t make payments or do anything in the app anymore
App no longer works. Get a pop up message that says “Error We are experiencing difficulties. please try again later”. Ironically after tapping OK. Ironically the so called “SmartHelp” reports “good news - your network looks good”. However the ONLY function I need working I. The app, the ability to pay my bill doesn’t work. When I go to the billing tab I get the same error message. So so far spectrum has taking a working app put their name on it and made it no longer work. Not promising. Meanwhile I guess I’ll have to call customer service to actually pay my bill since the app doesn’t work anymore.
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Price
Way too expensive
Service is shoddy
My internet and streaming is weak.
Cost
Prices are high looking for a lower cost carrier
Wi-Fi
To expensive
Worst company ever
If I’m given the opportunity to truly write what I feel, this would be removed. Point is, this is a terrible company with hidden agendas and fees. Nothing is ever explained. Will be cancelling next week and it hasn’t even been two months.
Bad
It has been 3 days and nights with outage and updates are few and all updates are wrong so merger to spectrum should be reversed
Login issues
Login in issues
Rude alert warnings on emails
Don’t be late in your bill is wild to tell someone , Seriously thinking about switching over. I’ve been overpaying on JUST Internet for years but I just suck it up and pay it like the sheep we are only to get rude Emails from COX saying rude things when your just a lil late , we all know I’m going to pay it so why send rude almost threatening emails out talking to us like children about money they KNOW there going to receive.
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Andre Allenberg a happy man
When you become forgetful the Cox app can save you on the spot. I appreciate this and thank you. No complaints. Very happy.
It would be nice if they could utilize a payment arrangement system.
It would be nice if they could utilize a payment arrangement system.
Tremendo problema con el password
El sistema de CoX es absolutamente malo, cada mes me pide cambiar el password , es totalmente unfrendly ! Aún así también el reseteo se hace súper difícil y casi siempre imposible!!! Pongo mi password bien y siempre da error!!! Absolutamente malísimo
Cox over priced
Over priced, time for everyone to look for a new carrier
Too expensive
I pay too much for the amount of “outages” that happened in my area. I work from home and it’s a constant issue that interferes with my professional life.
Awful company awful service
Worst ISP ever. A month doesn’t go by without an outage, speed sucks and it’s super expensive. They now merged with Spectrum, whose reputation is just as bad. These aholes have a quasi monopoly on the fastest broadband in the Las Vegas valley and charge a fortune for sub-par service. And all the money they make goes to multimillion bonuses for execs and the CEO’s private jet instead of deploying fiber. Hopefully things will get better in November, that’s when GTA6 comes out
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Unsatisfied
Too expensive for internet!!!!
Bill just keeps going up
Bill just keeps going up and up I need to cancel asap
Different service?
The only reason I gave a bad review was because normally I get a call or text of my due date bill this time I feel since a new company was combined I don’t get any reminders of my bill causing to be suspended, aside from “ well don’t you know when ur bill is due “ a reminder always was active on my account not sure if it was reset, but hopefully next bill cycle they’ll sent some notifications.
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Using app to pay bill
Too many buttons to press. I do have the app. It just sent you around in circles. Please just make it a little easier to use one button one button for payment one button for confirmation.
