Dominion Energy

Dominion Energy

Electric & Gas Customers

42K ratings
302 reviews
Free

Details

  • Released
  • Updated
  • September 25, 2020
  • July 10, 2026

Features

Dominion Energy screenshot #1 for iPhone
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Dominion Energy screenshot #6 for iPhone
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About

Manage your electric and gas accounts conveniently. View and pay bills, track energy usage, and report outages. Secure login and helpful notifications keep you informed.

View and pay bills
Track energy usage
Report power outages
Fingerprint/facial recognition login
Bill due and payment confirmation notifications
Budget billing and paperless billing options
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What users say

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What's New in Dominion Energy

2.0.120

July 10, 2026

We have enhanced our mobile app with new features that will give you more control and save you time.

User reviews

No power no internet

Asking me to use an app to report power outages is one of the stupidest things ever! No power equals no WiFi which means the app is useless.

Get better

Y’all have gotten to expensive. Yall need to bring back the 12 month payment plan or put something else into play with people struggling to pay there bills. Yall need to give us more payment plan options. It’s like get more expensive by the hour. It’s ridiculous.

Not Working

Unable to use on IOS 26.5.1

The App gets the job done

The App is good at performing the tasks for maintaining a Dominion account on-line. No other Dominion resource is needed.

The II ot presents lacks in features other such UIs have. For example, the log in screen requires an email.address. A standard keyboard is presented. Other UIs in this position present a keyboard that have the . and & characters on the layout, so the the user in not required to change layouts to enter all the required characters for an email address.
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Easy

Easy to use

Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes or freezes

Bug

Login credentials not recognized

Bug

Incorrect account information displayed

Bug

Requested Features

4 requests

Add daily dollar amount to usage info

Feature

Improve outage map functionality

Feature

Allow offline access during outages

Feature

Implement biometric login

Feature

FAQ

What can I do with the Dominion Energy app?

The app allows you to view and pay your electric and gas bills, track your energy usage, and compare it to past periods. You can also report power outages and receive restoration notifications. The app offers various billing options like budget billing and paperless billing.

How do I pay my bill through the app?

You can view and pay your bill using a variety of options directly within the app. This includes options like budget billing, paperless billing, or setting up auto-draft payments for convenience.

Is the app free to use?

Yes, the Dominion Energy app is free to download and use for all its electric and gas customers. There are no charges associated with managing your account or using the app's features.

What if I experience a power outage?

For electric customers, the app allows you to easily report a power outage. You will also receive notifications regarding the status of your power restoration, keeping you informed.

How secure is my account information?

The app offers enhanced security features, including the ability to stay logged in using fingerprint or facial recognition on your smartphone. This provides a convenient and secure way to access your account.