Dominion Energy vs Columbia Gas
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dominion Energy
Manage your electric and gas accounts conveniently. View and pay bills, track energy usage, and report outages. Secure login and helpful notifications keep you informed.
- View and pay bills
- Track energy usage
- Report power outages
- Fingerprint/facial recognition login
- Bill due and payment confirmation notifications
- Budget billing and paperless billing options
Read full descriptionHide full description
Welcome to the Dominion Energy app, serving Electric and Gas customers across our service territory. We’re proud to offer all the features you’re used to in the convenience of a single mobile app: • View and pay your bill with a variety of billing and payment options: budget billing, paperless billing, or auto-draft in just minutes. • Check your most recent energy usage and compare to past periods for greater control over your energy bill. • Stay logged in with fingerprint or facial recognition on your smartphone. • Sign up for push notifications, that send reminders when a bill is due or a confirmation when paid. • For our Electric customers, report a power outage and receive notifications when your power will be restored. Thank you for using our app!
Columbia Gas
Manage your natural gas account conveniently from your mobile device. View bills, track usage, make payments, and enroll in helpful programs like AutoPay and Budget Plan. Access your account anytime, anywhere.
- Pay bills and view payment history
- Start, stop, or move natural gas service
- Enroll in billing and payment programs
- View energy usage history
- Compare month-over-month usage
- Download PDF bills
- Manage multiple accounts
- Secure login with Touch ID/Face ID
Read full descriptionHide full description
We want to make things easier for YOU! Convenience. Control. Choice. Download the free Columbia Gas Mobile App today and customize your account so it’s perfect for YOU. Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. From anywhere, at any time! Features include: ACCOUNT MANAGEMENT • Pay bills and view payment history • Start, stop or move your natural gas service • View payment history • Enroll in our billing and payment programs like AutoPay, Budget Plan and Paperless Billing USAGE INFORMATION • See your energy usage history • Compare your month-over-month usage CONVENIENCE • Download a PDF of your bill • Manage multiple accounts from within the app • Easily log in with Touch ID®/Face ID® • Select "Remember me" for easy login
Screenshots
Verdict
Dominion Energy and Columbia Gas both sit at 4.7 stars, but that hides the real split: 48% of Columbia Gas's written reviews are positive against 25% of Dominion Energy's. Columbia Gas also leads on iOS requirement (14.0 vs 16.0). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Dominion Energy against 4.8 for Columbia Gas. Both are backed by a comparable volume of ratings — 42K and 51K respectively. Written reviews are what separate them: 25% of Dominion Energy's written reviews are positive against 48% of Columbia Gas's.
Dominion Energy ships an update every 2 months, Columbia Gas monthly. Both last shipped on September 24, 2026.
| Parameter | Dominion Energy | Columbia Gas |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (42K ratings) | 4.8 (51K ratings) — better |
| Positive reviews | 25.1% of reviews | 47.8% of reviews — better |
| Number of ratings | 42K | 51K — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 16.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 74 MB | 33 MB |
| Age rating | 4+ | 4+ |
| Developer | Dominion | Smart Energy Systems LLC |
Customer experience
Dominion Energy
Columbia Gas
User reviews
Dominion Energy
From 42K App Store ratingsWhat we love
- 🚀 Great app
- 👍 Easy to use
- 📊 Helpful usage and billing info
- 🙏 Grateful for power restoration efforts
Room to improve
- 🐛 Login/account issues
- 🔍 Lack of transparency
- 🔌 Unreliable power/service
- 🤖 Poor customer service
- 💰 Unfair billing practices
Columbia Gas
From 51K App Store ratingsWhat we love
- 👍 Easy to use app
- 🚀 Convenient bill payment
- 💡 Helpful features like account management
- 👍 Consumer-friendly website
- 🚀 Quick and responsive
Room to improve
- 🐛 Frequent app crashes and service outages
- 🔒 Security issues with login and biometrics
- 💰 Unexpected price increases and hidden fees
- 🤔 Inconsistent and confusing billing information
- 👎 Poor customer service and communication
Bugs and requests
Dominion Energy
Reported bugs
3 issues- App crashes or freezes
- Login credentials not recognized
- Incorrect account information displayed
Requested features
4 requests- Add daily dollar amount to usage info
- Improve outage map functionality
- Allow offline access during outages
- Implement biometric login
Columbia Gas
Reported bugs
3 issues- Login and biometric authentication failures
- Billing information not accurately reflected
- App force-closing when accessing certain features
Requested features
4 requests- Ability to save/download bills
- Integration with digital wallets and payment methods
- Improved navigation and user experience
- Real-time account updates and notifications
In-app purchases
Dominion Energy
No in-app purchases
Columbia Gas
No in-app purchases
Questions
Is Dominion Energy free?
Is Columbia Gas free?
Which has better reviews, Dominion Energy or Columbia Gas?
Do Dominion Energy or Columbia Gas have ads?
Which is updated more often, Dominion Energy or Columbia Gas?
Other comparisons
