I’m using less but my bill going up
This company charges more on average than corporates, why I'm paying more for electricity every year!
Electric
Not happy with the change.
Need details available thru billing cycle
Need details available thru billing cycle
Review
Got rid of Utah. Can’t use.
Awful
This app never works anymore for a Utah
How are you doing so far
Not good. My “HOW ARE YOU DOING SO FAR” section of the home page has not worked for about a month now. I called in. First it was almost impossible to get customer service to listen closely enough to understand the problem. Second, there has been zero follow up. Also, I cannot find my “PEAK TIME REBATES “ on the app no link to it. On the link in the email, I get invalid login id/owds.
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Useless app
App Needs review as changes doesn’t takes effect even through it reflects the changes made. It’s useless
Utah not available
Since the update there is no option for utah. What's up with this?
Terrible to deal with
It’s impossible to get a human on the phone for assistance
Me gusta
Excelente
Horrible
Horrible app. Can’t even log in
Satisfied
I absolutely love the dominion energy app. It’s so convenient and quick and easy . You can do payment arrangements pay your bill and read what your meter is and everything. I highly recommend getting this app
DOUBLE BILLED- 👎🏻CUSTOMER SERVICE- 👎🏻MONOPOLY-👎🏻
I set up an account for a place I was going to move into and a week before moving I changed my mind and called to set up my auto pay w my new and different property that I purchased (clearly notifying them I was no longer moving into the previous address) 4-5 months later I start getting late fee notifications and threat to shut down service. confused I went into the account and noticed the other account and address had not been taken off (that I had never even stepped into). when I called to try and rectify the situation on 6 different occasions and I must have been passed to 10-20 different "call center ppl" "supervisors" each time, who all ask the same damn questions (name, dob, acct # 🤦). only to find out none of these ppl were actuallysupervisors and they just keep telling me they are "going to review the account and calls" and get back to me. THIS HAS BEEN THE 5th or 6th time and not one time have I gotten a call back. and threatening me to pay the additional$800 dollars or get my power shut and that I need to take them to court just to get them to do the right thing, or supenea them to listen to the call that they were supposed to be reviewing ..... side note* customer service doesn't exist anymore and the customer is only right if u can hire a lawyer and take them to court. sad and pathetic for a single father who is trying to take care of a 2 year old and be sitting here for months getting squeezed and threated by a MONOPOLY around energy. this is excatly why we stopped monopolies..... you can't go to a new company, complaintss about service or getting this company to do anything is impossible. but I guess someone has to pay for all these "superviors". YALL SUCK!!
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Online app
Comprehensive and end-user friendly app
Va needs another electrical company
Dominion provides no assistance especially when ppl are truly in need.
321 hickory ave
Emino
Cant pay my bill
For the last however long, its always worked just fine. But now the pay my bill option hasnt worked for last month and this month. I saw another review where this happened to another person, so ik its not just me. Revert the app back to its last update plz so it works properly cause this is rediculous in terms of me paying it on time now
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Garbage
For about a 2 months now every time I try to login on my iPhone it says “unable to process my request to sign in”. I have changed my password and uninstall/reinstall, and nothing has worked. If I could give it zero stars I would
Start service
Start services it doesn’t work
Bad app
I pay my bill with the app for years, now it’s not working with the new upgrade
I can never pay my bill
I always am late because I assume my auto pay is set up and everytime I try to pay my bill it won’t let me click on it! It’s seriously so frustrating also not having an option to just save password for easy log in having to constantly change the password is so annoying!
