Always love
Best and best
If you cannot login
If Face ID login stops working / app hangs or throws errors on launch, try this before giving up:
1. Turn off any VPN — this alone fixed it for me. The app seems to block VPN traffic and shows a generic/blank error instead of saying so.
2. Force-quit and retry login with VPN off.
3. Still broken? Go to Settings > Face ID & Passcode > Other Apps > turn off Face ID for this app.
4. Open the Passwords app, search the app/company name (try a few variations), delete any saved passwords/passkeys for it, then check “Deleted” and empty that too.
5. Delete the app, reinstall, and log in fresh with VPN still off.
Hope this saves someone the trouble. I spent hours troubleshooting since the message gave me service unavailable while web browser was logging me in.
Devs: please surface a real error message instead of a blank/generic one when a VPN is blocking the connection or orphaned credentials issue.
1. Turn off any VPN — this alone fixed it for me. The app seems to block VPN traffic and shows a generic/blank error instead of saying so.
2. Force-quit and retry login with VPN off.
3. Still broken? Go to Settings > Face ID & Passcode > Other Apps > turn off Face ID for this app.
4. Open the Passwords app, search the app/company name (try a few variations), delete any saved passwords/passkeys for it, then check “Deleted” and empty that too.
5. Delete the app, reinstall, and log in fresh with VPN still off.
Hope this saves someone the trouble. I spent hours troubleshooting since the message gave me service unavailable while web browser was logging me in.
Devs: please surface a real error message instead of a blank/generic one when a VPN is blocking the connection or orphaned credentials issue.
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Reliable service
Dominion energy has consistently provided good and reliable service.
Left in the dark
The Dominion Power Co app may be working well but we have been without power for 8 hours now and No word from anyone about the issue or any updates!! This is not acceptable.
Missing data now
This app used to provide information on consumption and comparisons to last year, but for several weeks now that data has been “unavailable” in the app. There is apparently no way inside the app to let the developer know, so I am trying here.
Excellent service
Excellent service
Don’t
Doesn’t work well, unsatisfactory overall.
Uuh
Uuuh aap
High cost and many power outages
After moving from up north i have never seen so many power outages especially when lines are buried under ground. The time to get restored is appalling. With high cost you would think they would treat customers better
Dissatisfied customer
Customer service is horrible instead of helping people they put you on hold and never come back train your staff
Get better
Y’all have gotten to expensive. Yall need to bring back the 12 month payment plan or put something else into play with people struggling to pay there bills
Application
Buenisima application
Great App
The Dominion App has been one of the best and easiest to use for paying my bill and keeping up with what I owe and/or by when.
High prices
I have a one bedroom apartment and I'm paying $160 a month for electric.. way too much
Dominion
You guys are a slim ridden company
Daily energy used.
The app use to show me how much energy I use daily now is not letting me see it. I don’t know if there’s an app update but is definitely not letting me see it anymore. It shows that is not available.
Bill review
I love that I can see my bills, review my bills and pay my bills all in one place.
Power outages
Had power outages, always 61 customers were out, on the same spot three times and lost count near my house over the years and it’s totally unnecessary and preventable unless dominion energy cares enough to keep it from happening again.
I’m using less but my bill going up
This company charges more on average than corporates, why I'm paying more for electricity every year!
Electric
Not happy with the change.
Need details available thru billing cycle
Need details available thru billing cycle
