Comparison

Dominion Energy vs Virginia Mobile ID

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dominion Energy

Manage your electric and gas accounts conveniently. View and pay bills, track energy usage, and report outages. Secure login and helpful notifications keep you informed.

Highlights
  • View and pay bills
  • Track energy usage
  • Report power outages
  • Fingerprint/facial recognition login
  • Bill due and payment confirmation notifications
  • Budget billing and paperless billing options
Features
Read full description

Welcome to the Dominion Energy app, serving Electric and Gas customers across our service territory. We’re proud to offer all the features you’re used to in the convenience of a single mobile app: • View and pay your bill with a variety of billing and payment options: budget billing, paperless billing, or auto-draft in just minutes. • Check your most recent energy usage and compare to past periods for greater control over your energy bill. • Stay logged in with fingerprint or facial recognition on your smartphone. • Sign up for push notifications, that send reminders when a bill is due or a confirmation when paid. • For our Electric customers, report a power outage and receive notifications when your power will be restored. Thank you for using our app!

About

Virginia Mobile ID

This app provides a secure and convenient digital version of your Virginia state-issued driver's license or ID card. It allows for fast, contactless identity verification directly from your smartphone, offering peace of mind and enhanced security. While it complements your physical ID, it aims to reduce the need to carry it in many situations.

Highlights
  • Digital driver's license and ID
  • Contactless identity verification
  • Secure and encrypted
  • Choose what information to share
  • No cell signal needed after download
  • Shows REAL ID status
Read full description

Virginia DMV has officially launched the Virginia Mobile ID. Carrying your ID just got more convenient, more secure and much less stressful. You’ll love the peace of mind of always having your ID by your side. Virginia Mobile ID is a digital option of a valid state-issued driver's license or ID card. It’s free to obtain and can be set up from anywhere. Your Virginia Mobile ID is a companion to your physical ID, and you’ll still need to carry a physical ID with you. In many cases, it can stay in your wallet, and your phone can do the work of verifying your identity. Advancing Virginia DMV's mission of "Always Driving Forward," Virginia Mobile ID is built for today’s digital world. After years of planning and testing, Virginia Mobile ID puts you in control—without compromising security or simplicity. Key Benefits Convenient: • Always with you on your phone • Fast, contactless and easy to use • Set up in minutes, from anywhere • Once downloaded, no cell signal needed • Free, no cost to download or maintain • Shows your REAL ID status • Available soon on all digital wallets Secure: • Built-in security features to keep your identity safe and prevent fraud • You choose what information to share • Your data is not stored, tracked or shared • Unique encryption means screenshots are rejected • Your phone stays in your hands The more Virginians download and use Virginia Mobile ID, the more businesses and organizations will start accepting the technology. The future of Virginia Mobile ID is in your hands.

Screenshots

Dominion Energy4 screens
Virginia Mobile ID4 screens

Verdict

The call

The clearest difference is update cadence: Virginia Mobile ID at every 3 weeks against Dominion Energy's every 2 months. Dominion Energy's advantage is ratings volume (42K vs 9K) and device support (3 vs 1). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Dominion Energy against 4.6 for Virginia Mobile ID. Both are backed by a comparable volume of ratings — 42K and 9K respectively. Written reviews are what separate them: 25% of Dominion Energy's written reviews are positive against 18% of Virginia Mobile ID's.

UpkeepUpdate frequency

Dominion Energy ships an update every 2 months, Virginia Mobile ID every 3 weeks. Both last shipped on September 24, 2026.

Scorecard3 real differences · 7 level
Dominion Energy versus Virginia Mobile ID: the parameters behind the verdict, then further details
ParameterDominion EnergyVirginia Mobile ID
PriceFreeFree
Rating4.7 (42K ratings) — better4.6 (9K ratings)
Positive reviews25.1% of reviews — better18.1% of reviews
Number of ratings42K — better9K
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS16.0 — better16.4
Further details — not scored
Size74 MB48 MB
Age rating4+4+
DeveloperDominionCBN Secure Technologies Inc.

Customer experience

Dominion Energy

All ratings22,747 ratings
Positive94.3%
Neutral1.6%
Negative4.1%
Written reviews303 reviews
Positive25.1%
Neutral8.3%
Negative66.7%

Virginia Mobile ID

All ratings4,598 ratings
Positive88.3%
Neutral2.3%
Negative9.4%
Written reviews453 reviews
Positive18.1%
Neutral7.1%
Negative74.8%

User reviews

Dominion Energy

From 42K App Store ratings

What we love

  • 🚀 Great app
  • 👍 Easy to use
  • 📊 Helpful usage and billing info
  • 🙏 Grateful for power restoration efforts

Room to improve

  • 🐛 Login/account issues
  • 🔍 Lack of transparency
  • 🔌 Unreliable power/service
  • 🤖 Poor customer service
  • 💰 Unfair billing practices

Virginia Mobile ID

From 9K App Store ratings

What we love

  • 👍 Easy setup
  • 🚀 Convenient to have ID on phone
  • 💡 Potential for digital ID

Room to improve

  • 🐛 Frequent refresh/connectivity issues
  • 🐛 Face scan/ID scan failures
  • 🔒 Security/privacy concerns
  • 📱 Lack of Apple Wallet integration

Bugs and requests

Dominion Energy

Reported bugs

3 issues
  • App crashes or freezes
  • Login credentials not recognized
  • Incorrect account information displayed

Requested features

4 requests
  • Add daily dollar amount to usage info
  • Improve outage map functionality
  • Allow offline access during outages
  • Implement biometric login

Virginia Mobile ID

Reported bugs

3 issues
  • Enrollment process fails
  • App freezes or becomes unusable
  • Inconsistent performance

Requested features

3 requests
  • Add support for Apple Wallet
  • Improve camera/scanning functionality
  • Enhance security and privacy features

In-app purchases

None

Dominion Energy

No in-app purchases

None

Virginia Mobile ID

No in-app purchases

Questions

Is Dominion Energy free?
Dominion Energy is free to download, with no in-app purchases.
Is Virginia Mobile ID free?
Virginia Mobile ID is free to download, with no in-app purchases.
Which has better reviews, Dominion Energy or Virginia Mobile ID?
Dominion Energy is rated higher. Dominion Energy averages 4.7 out of 5 from 42K ratings, while Virginia Mobile ID averages 4.6 from 9K ratings.
Do Dominion Energy or Virginia Mobile ID have ads?
Neither Dominion Energy nor Virginia Mobile ID shows ads.
Which is updated more often, Dominion Energy or Virginia Mobile ID?
Dominion Energy ships an update every 2 months, and Virginia Mobile ID every 3 weeks. Most recently, Dominion Energy was updated on September 24, 2026 and Virginia Mobile ID on September 24, 2026.

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