AEP Ohio vs Columbia Gas
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AEP Ohio
Manage your utility account with ease. View and pay bills, report outages, and track restoration progress. Access billing history, compare energy usage, and set up paperless billing and alerts. Everything you need is now at your fingertips.
- Report power outages
- Check outage status
- View and pay bills
- Manage account balance
- Compare energy usage
- Paperless billing enrollment
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Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts ENERGY USAGE - Compare how your current usage compares to last month or the same time last year SETTINGS - Enroll in and manage your paperless billing - Add or delete your bank accounts - Enroll in and manage billing and outage alerts *Logging into the AEP Ohio app requires an active account that is registered online at AEPOhio.com
Columbia Gas
Manage your natural gas account conveniently from your mobile device. View bills, track usage, make payments, and enroll in helpful programs like AutoPay and Budget Plan. Access your account anytime, anywhere.
- Pay bills and view payment history
- Start, stop, or move natural gas service
- Enroll in billing and payment programs
- View energy usage history
- Compare month-over-month usage
- Download PDF bills
- Manage multiple accounts
- Secure login with Touch ID/Face ID
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We want to make things easier for YOU! Convenience. Control. Choice. Download the free Columbia Gas Mobile App today and customize your account so it’s perfect for YOU. Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. From anywhere, at any time! Features include: ACCOUNT MANAGEMENT • Pay bills and view payment history • Start, stop or move your natural gas service • View payment history • Enroll in our billing and payment programs like AutoPay, Budget Plan and Paperless Billing USAGE INFORMATION • See your energy usage history • Compare your month-over-month usage CONVENIENCE • Download a PDF of your bill • Manage multiple accounts from within the app • Easily log in with Touch ID®/Face ID® • Select "Remember me" for easy login
Screenshots
Verdict
The clearest difference is rating: Columbia Gas at 4.8 against AEP Ohio's 2.8. Columbia Gas also leads on review sentiment (48% vs 16%) and ratings volume (51K vs 228). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Columbia Gas holds the better App Store score, 4.8 against 2.8. That said, the two scores are not equally well evidenced: Columbia Gas has 51K ratings behind it against 228, so its average is the more settled of the two. Written reviews point the same way: 16% of AEP Ohio's written reviews are positive against 48% of Columbia Gas's.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 21, 2026 and September 24, 2026 respectively.
| Parameter | AEP Ohio | Columbia Gas |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (228 ratings) | 4.8 (51K ratings) — better |
| Positive reviews | 15.6% of reviews | 47.8% of reviews — better |
| Number of ratings | 228 | 51K — better |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 35 MB | 33 MB |
| Age rating | 4+ | 4+ |
| Developer | American Electric Power | Smart Energy Systems LLC |
Customer experience
AEP Ohio
Columbia Gas
Bugs and requests
AEP Ohio
Not enough reviews yet to summarise bugs or requests.
Columbia Gas
Reported bugs
3 issues- Login and biometric authentication failures
- Billing information not accurately reflected
- App force-closing when accessing certain features
Requested features
4 requests- Ability to save/download bills
- Integration with digital wallets and payment methods
- Improved navigation and user experience
- Real-time account updates and notifications
In-app purchases
AEP Ohio
No in-app purchases
Columbia Gas
No in-app purchases
