The app is OK. The legal ease to sign up is lousy.
I had signed up for the app and deleted it because I did not agree with the legal verbiage that puts all of the responsibility on Entergy customers. Entergy taking no responsibility for anything at all is extremely offputting since they make so much money off of their customers.
Ddonanobis57
When it works, it’s great, when it doesn’t too bad
I’ve used this app for years, when it works, it’s great, when it doesn’t work, too bad, no one can help you. It started with usage not showing up after a week long outage in 2024, but everything else worked. Then summer 2026 when I tried to log in it just says forbidden. After a few months, I called support, and the only help they could offer was making a completely new account, which didn’t work because I can’t log into that one either. Good thing my bill is on autopay or they would have turned my power off since logging in is the only way to see your bill.
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SSydní
Update Contact Information
Pops up every time I open the app. Keeps telling my phone number is not 10 digits when it is.
Jjrnrbrhsidk
Bad
Bad
YYadér_zamora
Usage Comparison
This App is a great tool and the Usage Comparison is great to see how well your usage compares to similar homes in your area but it is very aggravating that they do not update the usage comparison every month. Every two months at best. I sincerely wish it would be updated every month!
FUFrugal User
