Bs
Hate this for adding payment method I can’t see my bill
Outages
Once again, I have an outage, and when I go to the app, it says everything is fine. Then I call in and they tell me that yes there is an emergency repair going on in your area. This happens every time I've ever had an outage. Not once is the app properly reflected that, and given me any kind of information.
I wish they could get this figured out so the app might actually be helpful.
I wish they could get this figured out so the app might actually be helpful.
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Random resets?
Sparklight was the worst provider I’ve ever had. And I’ve had HughesNet before. I’ll be watching something and then all of a sudden the internet is restarting itself. Nothing about outages or anything in the area. I was paying way too much to be having so many issues. I decided to get rid of Sparklight and just use the unlimited hotspot data on my phone for the WiFi.
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App problems
The app doesn’t work at all just say call tech support
Bad charging practices
Charge you another months payment after you disconnect and deactivate your card. Saying She should have told you we don’t prorate and your next months service started 6 days prior to disconnect even though you paid on the beginning of the month you disconnected.
Bad business practices all the way around. Offer you lower fees if you’ve found a cheaper and better service.
Yeah, no thanks!
Bad business practices all the way around. Offer you lower fees if you’ve found a cheaper and better service.
Yeah, no thanks!
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