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Liberty My Account

Liberty My Account

by Smart Energy Systems LLC

13K ratings
172 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • August 26, 2021
  • February 6, 2026

Features

Developer

Smart Energy Systems LLC
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Liberty My Account screenshot #1 for iPhone
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Reviews summary↘︎
⭐172
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🔄6+ apps
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❓4 answered
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About

Manage your bills and account preferences conveniently from your mobile device. Receive customizable notifications via email or text and monitor your usage with clear graphs to help control spending.

✓View and pay bills
✓Customize notifications (email/text)
✓Set notification preferences
✓View usage graphs
✓Control account usage
Show original description

What users say

Summarized from real user reviews of Liberty My Account. Based on 13K reviews and a 4.6/5 average, it highlights the 3 positives and 8 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Convenient
  • 🚀Better than web
  • 🚀Helpful

Negative things

  • 🐛App doesn't work
  • 🐛Constant login issues
  • 🐛Payment issues
  • 🐛Incomplete information
  • 🐛Clunky interface
  • 🐛Outdated information
  • 🐛Unreliable outage updates
  • 💰Convenience fee
See all reviews

What's New in Liberty My Account

1.19

February 6, 2026

This update includes bug fixes and a few small performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Card

The app never saves the card that you put on file so you have to enter it every time.
MadrencMadrenc

Sucks

Not user-friendly at all for this size of company you should have better software and make it easier to pay these ridiculously high bills
FaZe KarmFaZe Karm

App is broken

The entire app is busted. It refuses to load and just looks unpolished. Everything is formatted like Login.mainBtn or login.contactus which makes the button/link not work, or takes so much space that you can’t read it
JlihkvhubchnJlihkvhubchn

Payments on app don’t work

It will never let me pay my balance threw the app please fix soon I get tired of calling everytime
ACHZSACHZS

Email payment confirmation - payment did not go thru Liberty! 👎

Made a payment via app on 08/06/2026, I received a email notification that my payment would go through on 08/07/2026. Then I received my next bill on August 12. Overdue, I called Customer Service and they could not help me! Poor company!
BeepernorBeepernor
See 167 more reviews

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User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

Login issues

Bug

Payment processing errors

Bug

Incomplete or inaccurate information display

Bug
✨

Requested Features

4 requests

Dark mode option

Feature

Ability to view past bills

Feature

Improved payment processing

Feature

Better account management features

Feature

FAQ

What can I do with the Liberty My Account app?

The app allows you to view and pay your bills directly from your mobile device. You can also customize your account notifications, choosing to receive them via email or text message, and set your preferences for how and when you receive them.

How does the app help me control my usage?

The Liberty My Account app provides easy-to-read graphs that display your service usage. This visual representation helps you better understand your consumption patterns, enabling you to control your usage and potentially save money on your bills.

Is the Liberty My Account app free to use?

Yes, the application is available for free download and use. There are no charges associated with downloading or using the core features of the Liberty My Account app.

What devices is the Liberty My Account app compatible with?

The app is designed to be used on mobile devices, allowing you to manage your account from the device of your choice. Specific operating system requirements are typically found on the app store listing.