Liberty My Account

Liberty My Account

by Smart Energy Systems LLC

11K ratings
163 reviews
Free

Details

  • Released
  • Updated
  • August 26, 2021
  • February 6, 2026

Features

Liberty My Account screenshot #1 for iPhone
Liberty My Account screenshot #2 for iPhone
Liberty My Account screenshot #3 for iPhone
Liberty My Account screenshot #4 for iPhone
Liberty My Account screenshot #5 for iPhone
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About

Manage your bills and account preferences conveniently from your mobile device. Receive customizable notifications via email or text and monitor your usage with clear graphs to help control spending.

View and pay bills
Customize notifications (email/text)
Set notification preferences
View usage graphs
Control account usage
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What users say

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What's New in Liberty My Account

1.19

February 6, 2026

This update includes bug fixes and a few small performance improvements.

User reviews

Water

Liberty water is the best water company we have ever had living 45 years in Hewlett NY. We have owned our own homes in these years.

Great

Very user friendly

Worst app

Your app is the worst can’t pay from your app. This is my 100th review don’t you get it yet

Terrible customer service

Get no response when I have questions about my bill

Doesn’t do much

It’s not a great app. The app does not allow input where it requires it. For example, I have a power outage currently. If I go into the app to report the outage, it requests my phone number before submission, however there is no way to put in the phone number. There’s no cursor, there’s no number pad, just an empty box where a phone number should go and no way to put it in. It’s a nice try for an app, but it doesn’t really do much.
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Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

Login issues

Bug

Payment processing errors

Bug

Incomplete or inaccurate information display

Bug

Requested Features

4 requests

Dark mode option

Feature

Ability to view past bills

Feature

Improved payment processing

Feature

Better account management features

Feature

FAQ

What can I do with the Liberty My Account app?

The app allows you to view and pay your bills directly from your mobile device. You can also customize your account notifications, choosing to receive them via email or text message, and set your preferences for how and when you receive them.

How does the app help me control my usage?

The Liberty My Account app provides easy-to-read graphs that display your service usage. This visual representation helps you better understand your consumption patterns, enabling you to control your usage and potentially save money on your bills.

Is the Liberty My Account app free to use?

Yes, the application is available for free download and use. There are no charges associated with downloading or using the core features of the Liberty My Account app.

What devices is the Liberty My Account app compatible with?

The app is designed to be used on mobile devices, allowing you to manage your account from the device of your choice. Specific operating system requirements are typically found on the app store listing.