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Liberty My Account

Liberty My Account

by Smart Energy Systems LLC

11K ratings
165 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • August 26, 2021
  • February 6, 2026

Features

Developer

Smart Energy Systems LLC
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Liberty My Account screenshot #1 for iPhone
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Reviews summary↘︎
⭐165
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❓4 answered
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About

Manage your bills and account preferences conveniently from your mobile device. Receive customizable notifications via email or text and monitor your usage with clear graphs to help control spending.

✓View and pay bills
✓Customize notifications (email/text)
✓Set notification preferences
✓View usage graphs
✓Control account usage
Show original description

What users say

Summarized from real user reviews of Liberty My Account. Based on 11K reviews and a 4.6/5 average, it highlights the 3 positives and 8 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Convenient
  • 🚀Better than web
  • 🚀Helpful

Negative things

  • 🐛App doesn't work
  • 🐛Constant login issues
  • 🐛Payment issues
  • 🐛Incomplete information
  • 🐛Clunky interface
  • 🐛Outdated information
  • 🐛Unreliable outage updates
  • 💰Convenience fee
See all reviews

What's New in Liberty My Account

1.19

February 6, 2026

This update includes bug fixes and a few small performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Login process terrible

Why do I have to pick a state before I login? Also put the states in some sort of order…. Thanks
Bradl450Bradl450

Liberty is a scam

The app does not show day to day usage. Water line broke on the street and liberty making me pay for it when it happens on their end.
slsubeeislsubeei

Water

Liberty water is the best water company we have ever had living 45 years in Hewlett NY. We have owned our own homes in these years.
Lee R LermLee R Lerm

Great

Very user friendly
EnoghabunEnoghabun

Worst app

Your app is the worst can’t pay from your app. This is my 100th review don’t you get it yet
Hate app 100Hate app 100
See 160 more reviews

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User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

Login issues

Bug

Payment processing errors

Bug

Incomplete or inaccurate information display

Bug
✨

Requested Features

4 requests

Dark mode option

Feature

Ability to view past bills

Feature

Improved payment processing

Feature

Better account management features

Feature

FAQ

What can I do with the Liberty My Account app?

The app allows you to view and pay your bills directly from your mobile device. You can also customize your account notifications, choosing to receive them via email or text message, and set your preferences for how and when you receive them.

How does the app help me control my usage?

The Liberty My Account app provides easy-to-read graphs that display your service usage. This visual representation helps you better understand your consumption patterns, enabling you to control your usage and potentially save money on your bills.

Is the Liberty My Account app free to use?

Yes, the application is available for free download and use. There are no charges associated with downloading or using the core features of the Liberty My Account app.

What devices is the Liberty My Account app compatible with?

The app is designed to be used on mobile devices, allowing you to manage your account from the device of your choice. Specific operating system requirements are typically found on the app store listing.