Poor App
Just like the service the app won’t open now that I’ve downloaded it..
Throws error
Every time I open this app and tap on the second tab to see the usage. It throws an error, saying that it is unable to display the information and that if it happens repeatedly to let MediaCom know.
Troubleshooting tools don’t work on app
The app troubleshooting tools don’t work. I have to call support then I get belittled for calling support as the app can do it. Ridiculous.
Poor app and service
Internet constantly goes out. No outage map in the app. What use is this app? All it is focused on is paying the bill and upselling the service. No meaningful customer value to speak of. Cannot initiate a live chat. Must either text, email
Or wait for a call back for any help.
Or wait for a call back for any help.
Look at all the one star reviews. That’s all you need to know.
This app is hands-down, the worst of all the big phone and cable companies. Mediacom is lost back in the 90s, and it is proven day after day by the app, the service, and the completely clueless and ignorant Customer Service people they employ. Admittedly, all cable and phone companies are horrible, but mediacom stands at the very top all by itself as the worst of the worst.
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