Free

Details

  • Released
  • Updated
  • June 19, 2012
  • May 26, 2026
MediacomConnect screenshot #1 for iPhone
MediacomConnect screenshot #2 for iPhone
MediacomConnect screenshot #3 for iPhone
MediacomConnect screenshot #4 for iPhone
MediacomConnect screenshot #5 for iPhone
MediacomConnect screenshot #6 for iPhone
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About

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

View billing statements
Pay bills and manage payment methods
Check for service outages
Troubleshoot modem and cable box issues
View internet data usage
Manage service appointments
Chat with customer support
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What users say

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What's New in MediacomConnect

18.0.87

May 26, 2026

- Bug Fixes - Minor Enhancements - Adjustments made when choosing to make a one-time payment

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User reviews

Intentionally Difficult

It seems Mediacom makes account access intentionally difficult. Every time I regain access to my account after a grueling process, I note my username & password. The next time I go to log in, they don’t work. Numerous experiences with this. When I try account recovery, I never receive the email OR the code via text despite using accurate information & no spam/junk/filter. Zero issues with any other provider or platform but repeated issues with Mediacom. You’d think one of the largest / most successful ISP’s in the Midwest would care enough to provide better services & better software to their customers. Please don’t reply & tell me how sorry you are. People see through that. Fix it.
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App needs work

Can never get on the app!

App never logs in

Stuck at loading wheel

If you want a app that dosent work download this app

it worked for a week then kicked me out and dosent let me make a new password to log in had to switch to my laptop not sure if that’s gonna stop working too unreliable.

No good

Doesn’t work at all will not even open. Just spins and states please wait.

Developer apps

User experience

🐞

Reported Bugs

4 issues

Login issues and invalid credentials

Bug

Inability to update payment info

Bug

Inconsistent data and billing information

Bug

Troubleshooting features not working

Bug

Requested Features

4 requests

Improve autopay and payment options

Feature

Add more self-service troubleshooting tools

Feature

Provide better account management features

Feature

Enhance notifications and alerts

Feature

FAQ

What can I do with the MediacomConnect app?

The app allows you to manage your Mediacom internet, TV, and phone services. You can view and pay your bills, check for service outages in your area, monitor your internet data usage, and troubleshoot common issues with your modem or cable box. It also provides access to your appointment schedule and ways to communicate with customer support.

How do I pay my bill using the app?

You can view your current billing statement directly within the app. The app also allows you to pay your bill securely and even store or modify your payment method on file for future convenience. If you prefer to pay in person, you can also find a payment center location through the app.

Can I check for internet or TV outages?

Yes, the app has an 'Outage Check' feature that allows you to see if there are any service interruptions for TV, Internet, or Phone in your specific area. This helps you quickly determine if an issue is widespread or specific to your home.

Is the MediacomConnect app free to use?

The MediacomConnect MobileCare app is free to download and use. However, you must have an active Mediacom account to register for and utilize the app's features. There are no in-app purchases or advertisements mentioned.

What kind of technical support is available?

The app offers several technical support options. You can automatically refresh your modem or cable box to resolve internet or TV issues. Additionally, there are 'How-To' guides and FAQs available for your TV, Internet, and Phone services. For direct assistance, you can chat with a customer service agent or use the one-touch Connect-to-Agent dialing.