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MediacomConnect

MediacomConnect

by Mediacom Communications Corporation

7.8K ratings
175 reviews
🔧 Utilities
Free

Details

Released
June 19, 2012
Updated
October 25, 2026

Features

Developer

Mediacom Communications Corporation
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Reviews summary↘︎
⭐175
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🔄6+ apps
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❓5 answered
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📦~ in 2 months
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About

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

✓View billing statements
✓Pay bills and manage payment methods
✓Check for service outages
✓Troubleshoot modem and cable box issues
✓View internet data usage
✓Manage service appointments
✓Chat with customer support
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What users say about MediacomConnect

Reviews of MediacomConnect are mostly negative: the Utilities app is rated 3.3/5 from 7.8K App Store ratings. What users like most: easy to pay bills, helpful for checking usage. Top complaints: frequent crashes and bugs, confusing and unintuitive UI. Summarized from real user reviews.

Positive things

  • 💳Easy to pay bills
  • 📊Helpful for checking usage
  • 🔍Useful for troubleshooting
  • 🔒Secure login options

Negative things

  • 🐛Frequent crashes and bugs
  • 🤯Confusing and unintuitive UI
  • 🔑Issues with login/password management
  • 🕰️Slow and unresponsive at times
  • 💰Overpriced and poor value
See all reviews
+1

What's New in MediacomConnect

19.0.22

October 25, 2026

NEW: Dark Mode and Light Mode display options

User reviews

Most RecentHighest RatedLowest Rated

Worst internet company ever

Want answer the questions phone and try to raise your bill Any chance they get and you can’t get any where near the speeds they promise
CCwill2758

Not working

Been trying to change my payment method and and after entering all my info and submitting it gives me to circle of death. Meaning trying to connect so long you die before it connects. Oh and call backs just so happens to not be working either. What a convenient app.
Bbigwillystrongarm

App doesn’t work

When I open the app it just sit on a black screen. I open and close the app, I use different internet connections; but still nothing. The app is unusable. Please fix it.
JJJuan Johnson253

Suck!

You all suck!
RRimaMarie

Poor App

Just like the service the app won’t open now that I’ve downloaded it..
PTPoorly built Toyota
See 170 more reviews

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User experience

🐞

Reported Bugs

4 issues

Login issues and invalid credentials

Bug

Inability to update payment info

Bug

Inconsistent data and billing information

Bug

Troubleshooting features not working

Bug
✨

Requested Features

4 requests

Improve autopay and payment options

Feature

Add more self-service troubleshooting tools

Feature

Provide better account management features

Feature

Enhance notifications and alerts

Feature

FAQ

What can I do with the MediacomConnect app?

The app allows you to manage your Mediacom internet, TV, and phone services. You can view and pay your bills, check for service outages in your area, monitor your internet data usage, and troubleshoot common issues with your modem or cable box. It also provides access to your appointment schedule and ways to communicate with customer support.

How do I pay my bill using the app?

You can view your current billing statement directly within the app. The app also allows you to pay your bill securely and even store or modify your payment method on file for future convenience. If you prefer to pay in person, you can also find a payment center location through the app.

Can I check for internet or TV outages?

Yes, the app has an 'Outage Check' feature that allows you to see if there are any service interruptions for TV, Internet, or Phone in your specific area. This helps you quickly determine if an issue is widespread or specific to your home.

Is the MediacomConnect app free to use?

The MediacomConnect MobileCare app is free to download and use. However, you must have an active Mediacom account to register for and utilize the app's features. There are no in-app purchases or advertisements mentioned.

What kind of technical support is available?

The app offers several technical support options. You can automatically refresh your modem or cable box to resolve internet or TV issues. Additionally, there are 'How-To' guides and FAQs available for your TV, Internet, and Phone services. For direct assistance, you can chat with a customer service agent or use the one-touch Connect-to-Agent dialing.