Code entering problems
I attempted numerous times to get a code only to be told it had expired and then was locked out for 24 hours. Why do I have to enter a code each time and have been a customer for 49 yrs.?
PPrairieMaryJane
Signing in pain
I memorized my acct # so I could sign in. Now, it recognizes my face and signs me in.
Yet, everytime now, it is doing 2nd Authentification. Sends me an email. I type in the sent code.
Why does it have to be so difficult??
My biggest ??question ?? is, what so someone CAN’T pay for my energy bill…??!
Im asking, why would it have to be so secure? We have to give up our social security # blasted in plain sight. Why is this so cryptic?
Yet, everytime now, it is doing 2nd Authentification. Sends me an email. I type in the sent code.
Why does it have to be so difficult??
My biggest ??question ?? is, what so someone CAN’T pay for my energy bill…??!
Im asking, why would it have to be so secure? We have to give up our social security # blasted in plain sight. Why is this so cryptic?
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NNckster195
Why do I need twi factor
Why do I need to factor authentication to look at my power bill every month?
AAlamedamark.
No option to decline 2 factor authentication
This is my biggest pet peeve. My phone is already locked up tight with multi factor authentication to begin with, and then I have to go through an additional multiple times in the process of using this app, without the option of eliminating it. Extremely annoying
Fformese
Sign in doesn’t work at all
Every time I try to enroll and create a password it tells me it doesn’t meet requirements despite all of the requirements being met. There is no way to switch to enter any text into the repeat password area because when the keyboard closes the whole app freezes and there is no way to un freeze it other than closing the app and restarting the proses.
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JJsakat
