Why do I need twi factor
Why do I need to factor authentication to look at my power bill every month?
No option to decline 2 factor authentication
This is my biggest pet peeve. My phone is already locked up tight with multi factor authentication to begin with, and then I have to go through an additional multiple times in the process of using this app, without the option of eliminating it. Extremely annoying
Sign in doesn’t work at all
Every time I try to enroll and create a password it tells me it doesn’t meet requirements despite all of the requirements being met. There is no way to switch to enter any text into the repeat password area because when the keyboard closes the whole app freezes and there is no way to un freeze it other than closing the app and restarting the proses.
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Bill spike on budget program
Got a $271.00 bill on Thursday last week. Paid a portion until I got paid and by Wednesday the day before I got paid it went to almost $1700.00. No warning no crazy overusage. So now my bill is higher than my house payment. I have 4 kids on my home and two dogs. Now I’ll be without power for the foreseeable future. Thanks Alliant for being a scam and absolutely screwing your customers.
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2 factor not syncing
The app does not sync to my iPad with the proper email or phone number for my account







