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NIPSCO

NIPSCO

by Smart Energy Systems LLC

26K ratings
98 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • August 18, 2021
  • August 19, 2026

Features

Developer

Smart Energy Systems LLC
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About

Manage your utility account with ease. View bills, track energy usage, report outages, and make payments from anywhere. Enroll in convenient programs like AutoPay and Budget Plan to simplify your service.

✓View and pay bills
✓Track energy usage
✓Report and manage outages
✓Enroll in payment programs
✓Manage multiple accounts
✓Secure login with biometrics
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What users say

Summarized from real user reviews of NIPSCO. Based on 26K reviews and a 4.8/5 average, it highlights the 7 positives and 7 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Great for outages
  • 👍Convenient
  • 👍Easy to navigate
  • 👍User friendly
  • 👍Excellent service
  • 👍Paperless billing
  • 👍Able to check bill and pay easily

Negative things

  • 🐛Bill payment issues
  • 💰Charges for payments
  • 🐛App down frequently
  • 🔒Login issues
  • 🐛Facial recognition not working
  • 🐛Incorrect bank account used
  • 🐛Service unavailable errors
See all reviews

What's New in NIPSCO

1.42

August 19, 2026

This update includes bug fixes and a few small performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Nipsco

Lousy app, lousy company. Do better.
Jholz87Jholz87

Thank you !

I know it’s been rough everyday thank you for showing up and trying everyday we appreciate your hard work . Be safe linemen
jusalilbougeejusalilbougee

Don’t care about clients

They have let this infrastructure rot all the while pocketing billions. Now their entire client base has no power and they’re bringing in scabs to take care of it. Somehow they’ll find out how they can charge is for something we have been paying for all along which is maintaining the infrastructure.
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Golf4283Golf4283

Communication - nonexistence

No plan for power outage. Doesn’t communicate no updates or plan to recover. Delivery charges are going to be billed for power NOT being delivered. Wish we had I & M.
I M want-a-beI M want-a-be

Good For Showing How Much You Owe NIPSCO

App takes right to the billing page first thing. Can’t report an outage. Also app says I have power when I haven’t had it for almost 24 hours
jbird2191jbird2191
See 93 more reviews

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User experience

🐞

Reported Bugs

3 issues

Frequent app crashes

Bug

Incorrect due date shown

Bug

Bank account info disappearing

Bug
✨

Requested Features

4 requests

Allow payments before due date

Feature

Add outage reporting

Feature

Improve password reset process

Feature

Provide billing statement download

Feature

FAQ

What can I do with the NIPSCO app?

The app allows you to easily view your bill, check your energy usage history, make payments, and report power outages. You can also enroll in various programs like AutoPay, Budget Plan, and Paperless Billing for added convenience.

Is the NIPSCO app free to download?

Yes, the NIPSCO app is completely free to download and use. There are no hidden costs associated with downloading or managing your account through the application.

Can I manage multiple NIPSCO accounts in the app?

Yes, the app is designed to allow you to manage multiple accounts from within a single application. This makes it convenient for users who have more than one NIPSCO service.

What are the key features for managing my service?

Key features include the ability to start, stop, or move your natural gas and/or electric service. You can also view your payment history and download a PDF of your bill directly from the app.

How does the app help with outages?

The app provides outage information, allowing you to see current outages in your area and report new ones. You can also manage your outage alert settings to stay informed.