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NIPSCO

NIPSCO

by Smart Energy Systems LLC

25K ratings
92 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • August 18, 2021
  • July 2, 2026

Features

Developer

Smart Energy Systems LLC
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About

Manage your utility account with ease. View bills, track energy usage, report outages, and make payments from anywhere. Enroll in convenient programs like AutoPay and Budget Plan to simplify your service.

✓View and pay bills
✓Track energy usage
✓Report and manage outages
✓Enroll in payment programs
✓Manage multiple accounts
✓Secure login with biometrics
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What users say

Summarized from real user reviews of NIPSCO. Based on 25K reviews and a 4.8/5 average, it highlights the 7 positives and 7 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Great for outages
  • 👍Convenient
  • 👍Easy to navigate
  • 👍User friendly
  • 👍Excellent service
  • 👍Paperless billing
  • 👍Able to check bill and pay easily

Negative things

  • 🐛Bill payment issues
  • 💰Charges for payments
  • 🐛App down frequently
  • 🔒Login issues
  • 🐛Facial recognition not working
  • 🐛Incorrect bank account used
  • 🐛Service unavailable errors
See all reviews

What's New in NIPSCO

1.41

July 2, 2026

This update includes bug fixes and a few small performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Outage

This has been of little help. Previous versions were much better.
Callie Pally O'MalleyCallie Pally O'Malley

Doesn’t save login info

Doesn’t safe login info so you have to log in every time.
LyssMommaLyssMomma

Pathetic

I have to hunt all over for your invoice because you can’t be trusted or relied upon to deliver it by mail or even by email anymore. We pay a premium for your product, can we get a little service with that?? Ridiculous
jac23136jac23136

Lousy comms

Could you be any less transparent about the timeline on restoring power?!
Roy SextonRoy Sexton

Robbing Us

Nipsco has been robbing the communities that they serve. These prices need to go down so people can stay within their homes and not be forced to move out of the area ! This is ridiculous
Beanie1313Beanie1313
See 87 more reviews

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User experience

🐞

Reported Bugs

3 issues

Frequent app crashes

Bug

Incorrect due date shown

Bug

Bank account info disappearing

Bug
✨

Requested Features

4 requests

Allow payments before due date

Feature

Add outage reporting

Feature

Improve password reset process

Feature

Provide billing statement download

Feature

FAQ

What can I do with the NIPSCO app?

The app allows you to easily view your bill, check your energy usage history, make payments, and report power outages. You can also enroll in various programs like AutoPay, Budget Plan, and Paperless Billing for added convenience.

Is the NIPSCO app free to download?

Yes, the NIPSCO app is completely free to download and use. There are no hidden costs associated with downloading or managing your account through the application.

Can I manage multiple NIPSCO accounts in the app?

Yes, the app is designed to allow you to manage multiple accounts from within a single application. This makes it convenient for users who have more than one NIPSCO service.

What are the key features for managing my service?

Key features include the ability to start, stop, or move your natural gas and/or electric service. You can also view your payment history and download a PDF of your bill directly from the app.

How does the app help with outages?

The app provides outage information, allowing you to see current outages in your area and report new ones. You can also manage your outage alert settings to stay informed.