Too many forced app updates
Too many forced app updates
Just show the right date
The app proudly tells me the day of week, the date, and that I’ll have a pickup tomorrow! Except that there’s also a note at the top that the holiday schedule is in effect so it’s delayed one day. WHY DOES THE DATE NOT AUTOMATICALLY ADJUST? It’s 2026 and WM cannot figure out how to show me the one correct date.
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No response from Chat service. Can’t start new service.
Have an active account on the app due to my previous addresses. It would be nice if there was a way to request new service on the app and/or get somebody to respond when you request a chat during business hours.
Exceptional team
I feel like it was waste management that it is just so out of sight out of mind And I never have to worry about it. It makes me happy living in a rural area. Sometimes we have more than expected. And there seems to be a little bit of leniently there, which I truly appreciate thanks guys.
Lacks communication to the company.
Recently, you missed our block and the app indicated our recycling tote was not out which was incorrect. There was no place I could find to indicate you were wrong and missed the pick up.
There is a place to indicate missed pickup if app indicated a pickup was made. But not if the mistake was mine, which it wasn’t. My totes are always out the night before.
There is a place to indicate missed pickup if app indicated a pickup was made. But not if the mistake was mine, which it wasn’t. My totes are always out the night before.
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