Charged me higher
They charged me $75 for 300 Mbps, which is way too much in the current market
1 star because the company is just trash!
The only reason I have them is because they are less than 1/2 of what I was paying with Comcast for just Internet!
But they totally lied to me to get my business!
They told me it was $60/mo and that was their normal everyday price. LIES! Their normal price for my package was $100! (Which was still way cheaper than Comcast but still).. and I was put on a promo for $70 for a year. And it would only be $60 if I agreed to Autopay. I hate autopay. Too many bad experiences.
However… if you choose this company and your promo goes off, just call and ask to be put back on AND ask for a credit on your bill for the non promo amount you paid extra (that’s what I did and I got the $30 credit no problem)
Anyway.. I have another story why this company cust service is horrible but I’m sure no one wants to keep reading.
But they totally lied to me to get my business!
They told me it was $60/mo and that was their normal everyday price. LIES! Their normal price for my package was $100! (Which was still way cheaper than Comcast but still).. and I was put on a promo for $70 for a year. And it would only be $60 if I agreed to Autopay. I hate autopay. Too many bad experiences.
However… if you choose this company and your promo goes off, just call and ask to be put back on AND ask for a credit on your bill for the non promo amount you paid extra (that’s what I did and I got the $30 credit no problem)
Anyway.. I have another story why this company cust service is horrible but I’m sure no one wants to keep reading.
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Link Account
Using the app is a waste of my energy and time. Putting in the correct information to “link account” does nothing but ask me to do it all over again!
I have called support services and thought it was fixed. But, nope it’s not.
I have called support services and thought it was fixed. But, nope it’s not.
Terrible
No account information available even when I refresh
App has its quirks “somtimes” like any app but it’s worked fine
Yall complaining about the app when u can just sign into browser it works way better or call them n do it over phone simple . Apps can b buggy but as of recently last 6 months ive had 0 issues making monthly auto pay on the app n 30$ a month no contract for 300/300
