Randomly blocked out
App not really helpful when it randomly decides you can’t log in
GARBAGE
Garbage app that always screws up my auto payments, logs me out, and has caused me to miss multiple payments. You should be sued.
Login token expires constantly
The login process is no good. The PSE prices doubled recently, another example of greedy companies.
No Apple Pay
This app is pretty much identical to the website. It does not offer Apple Pay despite being an iOS app.
Clunky web app, not a real native app
This app feels amateurish and unfinished. It comes across as a quick band-aid fix where a basic web app was simply wrapped and pushed out as a “mobile app,” rather than something thoughtfully designed.
Navigation is clunky, performance is inconsistent, and the overall user experience shows the developers don’t really understand mobile app design fundamentals. Simple tasks take too many steps, interface is dated and unpolished.
What makes this especially disappointing is that this is coming from a region that prides itself on tech talent.
Customers rely on this app for essential services. This needs a complete redesign with real native development, not another patch layered on top of a web page.
Navigation is clunky, performance is inconsistent, and the overall user experience shows the developers don’t really understand mobile app design fundamentals. Simple tasks take too many steps, interface is dated and unpolished.
What makes this especially disappointing is that this is coming from a region that prides itself on tech talent.
Customers rely on this app for essential services. This needs a complete redesign with real native development, not another patch layered on top of a web page.
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