Just stay away
My service was going in and out my bill kept rising randomly every other month. I had them replace the line and it still was always going down. I got a new service that is more reliable and when I called to cancel Astound it took me over 10 minutes of saying no to deals, they kept trying to give me money off. Then the rep hung on the line because they didn’t want a bad review. They also told me it was impossible to get any type of evidence or receipt that I canceled my service.
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Not working
The app is not working. After logging in, it shows a white box with the logo on top and a purple box on the bottom. There is no content. I am worried that an internet provider couldn’t get the basic technology right.
Yogi
Great service !
Customer review
Best service & price in the county
Double charging and stealing money!!!!!
Woke up this morning to find out I’ve been billed twice! With a late fee!!!! Not late as I am on auto pay and always have been. The rep I spoke to via live chat tried to lie and said I didn’t pay last month nor this month. Had to pull up my bank statement then their tone quickly changed to “we apologize this is a system error” riggghtttt so you were going to try and gaslight me into believing I didn’t pay??? I wonder how many people you all take advantage of that don’t keep up with their finances!!! I promise you don’t want to hear from my lawyer
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