ComEd - An Exelon Company

ComEd - An Exelon Company

My ComEd Account On-The-Go

130K ratings
394 reviews
Free

Details

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About

Manage your utility account conveniently from your smartphone or tablet. Easily pay bills, report outages, and track restoration status. Access account details, view usage, and set up helpful alerts for residential and business customers.

Manage multiple accounts
Pay bills easily
Report and track outages
View outage map
Set up alerts
View usage data and trends
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What users say

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What's New in ComEd

26.2.0

May 19, 2026

We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.

User reviews

App is not letting me enter

I have been trying for well over 20 minutes, to enter this app in order to pay my bill. I have been using it for years and have yet to have this issue. I updated the app, so obviously it’s current. Still when I go in, I put in my information, and as soon as I do the verification code, it shows the personalized main screen for a second, and then puts me back into the beginning of the process. I have a turned off my phone completely, and restarted it as well, and I still can’t get in there. Not sure what the issue is. I just used it less than a month ago to pay. Please fix in. Please advise.
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Terrible App

You will be lucky of the ComEd App works half the time. Terrible App that crashes constantly. I We do NOT recommend!

CEO

Very satisfied

Great

Great service

The Vibe

The Vibe

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Billing information not updating properly

Bug

Inconsistent performance across devices

Bug

Login failures and network errors

Bug

Requested Features

5 requests

Improved login/authentication process

Feature

Real-time energy usage tracking

Feature

Customizable app settings and preferences

Feature

Seamless integration between app and website

Feature

Expanded payment methods and options

Feature

FAQ

What can I do with the ComEd app?

The app allows you to easily access your account information, pay your bill, report outages, and check their status. You can also view your bill, check your balance, manage AutoPay and Budget Billing settings, and view usage data and trends.

Is the ComEd app free to use?

Yes, the ComEd app is completely free to download and use. There are no in-app purchases or ads.

Who can use the ComEd app?

The app is available to both residential and business customers of ComEd. It can be used on smartphones and tablets.

Can I report an outage without signing in?

Yes, you can report your outage without signing in to your account. This feature allows for quick reporting even if you are experiencing an outage.

What kind of alerts can I set up?

You can set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more. Participants of the Hourly Pricing program can also view hourly pricing information.