Manage your utility account conveniently from your smartphone or tablet. Easily pay bills, report outages, and track restoration status. Access account details, view usage, and set up helpful alerts for residential and business customers.
Reviews of ComEd are mostly negative: the Utilities app is rated 4.7/5 from 154K App Store ratings. What users like most: quick and easy bill payment, user-friendly interface. Top complaints: login/sign-in issues, lack of real-time usage data. Summarized from real user reviews.
26.4.3
October 14, 2026
We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.
4 issues
App crashes and freezes
Billing information not updating properly
5 requests
Improved login/authentication process
Real-time energy usage tracking
The app allows you to easily access your account information, pay your bill, report outages, and check their status. You can also view your bill, check your balance, manage AutoPay and Budget Billing settings, and view usage data and trends.
Yes, the ComEd app is completely free to download and use. There are no in-app purchases or ads.
The app is available to both residential and business customers of ComEd. It can be used on smartphones and tablets.
Yes, you can report your outage without signing in to your account. This feature allows for quick reporting even if you are experiencing an outage.
You can set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more. Participants of the Hourly Pricing program can also view hourly pricing information.
