ComEd - An Exelon Company

ComEd - An Exelon Company

My ComEd Account On-The-Go

130K ratings
419 reviews
Free

Details

  • Released
  • Updated
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About

Manage your utility account conveniently from your smartphone or tablet. Easily pay bills, report outages, and track restoration status. Access account details, view usage, and set up helpful alerts for residential and business customers.

Manage multiple accounts
Pay bills easily
Report and track outages
View outage map
Set up alerts
View usage data and trends
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What users say

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What's New in ComEd

26.2.0

May 19, 2026

We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.

User reviews

Terrible service

I am trying to open or move my account but no physical office, only way to reach them is by calling and right now I am waiting on the line for 2 hours so far in my car without electricity in my apartment… Disgusting customer service and when I try to get call back they say it’s full omg awful experience
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Friendly App

Easy to use

Overall gets the job done

Consistently power outages
Never got money back for all food wasted in my fridge from power outages and I applied for the help you offer never received anything. Have no problem paying my bill every month but deserve better customer service and work on your end. Thanks for listening to a loyal customer feed back Paid all my dues hope you follow through on your end
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Power outages all summer long!

Power outages all summer long!

Great App

I live this app because I can pay my bill, I can contact various departments if need be, plus see if there is an outage and report one. This is so convenient. I’ve told other as well.

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Billing information not updating properly

Bug

Inconsistent performance across devices

Bug

Login failures and network errors

Bug

Requested Features

5 requests

Improved login/authentication process

Feature

Real-time energy usage tracking

Feature

Customizable app settings and preferences

Feature

Seamless integration between app and website

Feature

Expanded payment methods and options

Feature

FAQ

What can I do with the ComEd app?

The app allows you to easily access your account information, pay your bill, report outages, and check their status. You can also view your bill, check your balance, manage AutoPay and Budget Billing settings, and view usage data and trends.

Is the ComEd app free to use?

Yes, the ComEd app is completely free to download and use. There are no in-app purchases or ads.

Who can use the ComEd app?

The app is available to both residential and business customers of ComEd. It can be used on smartphones and tablets.

Can I report an outage without signing in?

Yes, you can report your outage without signing in to your account. This feature allows for quick reporting even if you are experiencing an outage.

What kind of alerts can I set up?

You can set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more. Participants of the Hourly Pricing program can also view hourly pricing information.