App not functioning
I’m getting a request is blocked message when attempting to access the app .
Usually the app
Functions well .
Last few days thats not the case .I’d like to pay my bill .
Usually the app
Functions well .
Last few days thats not the case .I’d like to pay my bill .
Bad customer service
May several complaints to speak with the supervisor and never have I been reached back at all
Ужасный новый дизайн.
Новы дизайн ужасный по сравнению с тем что был. Там была информация обо всем. Сейчас просто счет и всё.
Exelente sin filas y en casa
Exelente axecible
Hourly pricing
App is great an all, I’d would be great to also have access to hourly pricing even in the “storm” mode. Otherwise how else can I check it?
Not reliable
I received a bill, and it had 104.72 taken off, due to receiving my deposit back. 2 weeks later, I received a bill saying i hadn’t paid my bill on time… I owed 104.72. I have never ever been late on any bill and this is truly ridiculous.
Excellent
Good
Annoying
It asks for review every time you use the app even when you reviewed it already.
Are we getting credit?
I expect I get a CREDIT for the full day WITHOUT electricity
Terrible service
I am trying to open or move my account but no physical office, only way to reach them is by calling and right now I am waiting on the line for 2 hours so far in my car without electricity in my apartment… Disgusting customer service and when I try to get call back they say it’s full omg awful experience
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Friendly App
Easy to use
Overall gets the job done
Consistently power outages
Never got money back for all food wasted in my fridge from power outages and I applied for the help you offer never received anything. Have no problem paying my bill every month but deserve better customer service and work on your end. Thanks for listening to a loyal customer feed back Paid all my dues hope you follow through on your end
Never got money back for all food wasted in my fridge from power outages and I applied for the help you offer never received anything. Have no problem paying my bill every month but deserve better customer service and work on your end. Thanks for listening to a loyal customer feed back Paid all my dues hope you follow through on your end
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Power outages all summer long!
Power outages all summer long!
Great App
I live this app because I can pay my bill, I can contact various departments if need be, plus see if there is an outage and report one. This is so convenient. I’ve told other as well.
Notifications issue during outage
I am extremely disappointed with ComEd’s handling of the recent outage. The power disruption lasted nearly three days, and during that time there was little to no meaningful communication provided to customers. We were left in the dark, both literally and figuratively, without clear updates, estimated restoration times, or guidance on what to expect.
What made the situation worse was the lack of empathy shown toward customers who were significantly affected. This outage disrupted daily life, caused financial losses, spoiled food, and created serious challenges for families and individuals relying on electricity for essential needs. Despite the severity of the situation, ComEd’s response felt impersonal and insufficient.
Reliable communication and customer care during outages are just as important as restoring power. Unfortunately, ComEd fell short on both fronts. I hope they take this incident seriously and improve their outage response strategy, transparency, and customer support going forward.
What made the situation worse was the lack of empathy shown toward customers who were significantly affected. This outage disrupted daily life, caused financial losses, spoiled food, and created serious challenges for families and individuals relying on electricity for essential needs. Despite the severity of the situation, ComEd’s response felt impersonal and insufficient.
Reliable communication and customer care during outages are just as important as restoring power. Unfortunately, ComEd fell short on both fronts. I hope they take this incident seriously and improve their outage response strategy, transparency, and customer support going forward.
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Terrible App
You will be lucky if the ComEd App works half the time. Terrible App that crashes constantly. We do NOT recommend!
Horrible service
I paid the bill and now it’s saying I still owe like what kind of bs is that and I try to go pay the difference and it won’t allow me
Worst App Ever
After you type in your verification code, the app will never open. I have been trying for days to get in but all I get is dots dancing around and the site never opens. Very frustrating!
Power Outage
Power went out and after more than 12 hours still hasn’t been fixed, terrible service.
Bad service
this is the second time within a few weeks we dump a lot of food because we lost electricity and the company called. ComEd put us at the bottom of the list to reconnect our electricity.
