Needs a major update
For starters this app was advertised to be able to display the status of the room. Well guess what it doesn’t and it always saids no room found. Second when connection is lost as you’re trying to use the machine it still deducts (like it just did to me) the balance from your account. Lastly the help option does not work. The second you click it you’re given an error message that reads “no connection make sure you are connected to the internet”. Interesting considering I tried it with and without WiFi. Still nothing.
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Trash
. The minimum to add money is $10 which is ridiculous if the machine only cost $1.75 to use. So I have to spend $10 to use $1.75 worth of laundry service? The entire thing is a rip off
annoying but better than most apps
sucks when it doesn’t want your laundry to start and you sit there hitting start over and over and it still doesn’t go through and then just loses connection. also sucks that it has to hold onto the money locally. user experience is still better than alternatives and the live timer works ok most of the time.
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Another app designed to take your money
I’ve had to use this just because I was in a hotel but before I deleted it I requested a refund which was denied. The app does not take exact amounts under $10 even if you only needed enough for one wash you had to add $10 and good luck trying to get the rest back before you delete it.
Never connects to the machines
Genuinely the worst laundry app I’ve ever come in contact with!! It refuses to connect with my university’s WiFi so it keeps “connecting” to the machine, taking the money, and then saying it can’t connect anymore. I’ve submitted so many refund requests. It also keeps taking my $1.75 and starting the dryer for 10 minutes. Who needs the dryer for 10 mins?? I would actually rather hand wash my clothing with a wooden wash board atp because that at least has no connectivity issues. Genuinely the printer version of laundry apps. Never works when you need it to.
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