The app is no good where I’m at
The app keeps trying to find the washer and won’t let me use it. I put money into it and I can’t even use it not even with the code or trying to delete the app and reinstall. It won’t find the washer location. It’s so frustrating
Can’t switch dorm?
I switched dorms and now it’s stuck with my old location and can’t switch
Update: signing out and then in didn’t work, I had to delete and redownload the app. But doing that erased my existing balance! Thankfully it was like $6 but still I have been scammed and am very frustrated.
Give me my money BACK!
Other than that tho I like the app, but giving 1 star until I’m refunded my money
Update: signing out and then in didn’t work, I had to delete and redownload the app. But doing that erased my existing balance! Thankfully it was like $6 but still I have been scammed and am very frustrated.
Give me my money BACK!
Other than that tho I like the app, but giving 1 star until I’m refunded my money
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App does not work.
It cannot find a room. I cannot reload with apply pay without app crashing.
It’s okay
Well it’s the only option I have for my laundry in my apartments. It’s not the worst application but often bugs out on me. Either takes my money without starting or the Bluetooth malfunctions. Also frustrating that it logs me out every once in a while and needs me to re enter my card info. I wish this had Apple Pay so I don’t have to retype my card info for laundry. Otherwise it does its job.
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Terrible service and waste money
They changed the laundry app (Cleanpay Mobile) without warning the users who were actively using the machines at the time. The machines stopped out of nowhere and I wasted my time trying to figure out what was happening, until a man showed up to put up a sign about the new app and left without explaining anything. The worst part is that I lost all the balance I had just loaded into the old app.
As if that weren't enough, now to be able to dry my clothes and finish my laundry, they force me to run to the bank to load another card because I can't use my previous balance anymore. A total lack of respect for the customer and zero common sense when handling an app transition
As if that weren't enough, now to be able to dry my clothes and finish my laundry, they force me to run to the bank to load another card because I can't use my previous balance anymore. A total lack of respect for the customer and zero common sense when handling an app transition
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