Not too shabby
This app runs pretty quick and smoothly. I like it and have no problem using it when laundry day comes around. However, it’s always late when it comes to letting me know that my load finished. At least 10-15 minutes late to be exact.
One happy customer
The laundry facilities at Extended Stay are well kept and are easily accessible. It makes my stay feel like I’m home!
Red Flag
I will never move into another rental that uses CSCPay Mobile. I will pay 25¢ for 15 minute “top offs” and it will just eat my money. I am currently on hold with customer service to process a refund for a machine that broke yesterday. This phone call has taken 10 minutes of my life and counting. I cannot submit a refund request through the app because I have an outstanding request from OVER A YEAR AGO. Horrible customer service and scetcky machines.
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Refunds not allowed?
You use the app and can only load in their decided amounts which requires you to leave money attached to account. I tried to have the balance refunded with the “refund” button and got the notification “Refunds not allowed”. If you do not download and pre-fund the app for laundry they charge you an additional $.25 each transaction. Which turns out cheaper than using the app. It’s theft. I have $2 left on the app and cannot just load enough to do a load. It’s a business, it ain’t a charity. But I will carry my laundry to a laundromat just on principle now.
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I don’t get to do laundry anymore
I’ve been locked out of this app for years and there’s nothing I can do. It won’t let me change my password. It won’t let me login Another Way.
To the middle parasites who made this unnecessary contraption to extort money from working people.. Go To Hell
To the middle parasites who made this unnecessary contraption to extort money from working people.. Go To Hell
