CSC Service

CSC Service

Submit Service Requests to CSC

41 ratings
21 reviews
Free

Details

  • Released
  • Updated
  • March 30, 2022
  • April 24, 2023
CSC Service screenshot #1 for iPhone
CSC Service screenshot #2 for iPhone
CSC Service screenshot #3 for iPhone
CSC Service screenshot #4 for iPhone
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About

Easily submit service requests for laundry, air, and other equipment nationwide. Scan a barcode or type in the license plate to report issues quickly. No account or location details are needed, and you can opt-in for status updates.

Submit service requests
Scan equipment barcode
Type license plate number
Preset problem descriptions
Optional status updates
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What's New in CSC Service

1.3

April 24, 2023

Miscellaneous bug fixes and improvements.

User reviews

Some of the machines don’t even throw water

This is not the first time or second time they overcharge me and they never refund me. It’s ridiculous.

CSC collects personal data and charges fees

I’m being charges fees for continuing to pay for laundry because I refuse to give my personal information to the app. Name, email adress, phone #, and banking information just to wash my clothes? Inexcusable.

This app needs to have a higher rating...

I made a call for 2 machines out of order in my apartment complex. I was on the phone waiting for someone to answer for 19 min. As I was waiting I downloaded this app and was promoted to enter the machine codes. Hit submit and when support finally answered and I have them the details to our issues, the tickets popped up. Have them my contact details and they will be out immediately in 3 days to address and repair. Totally satisfied with this app.
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Don't dry the clothes

It's really been the worst experience since July 7. I'm calling because no dryer works. We're on day 20 and they still don't come to solve the problem, the worst thing that can happen

Redundant

Great, a more expensive and complicated way to do a basic task - laundry. We don’t need an app or account for every crevice of life. But at least some company benefits off the inconveniencing of others.

Developer apps

FAQ

What does the CSC Service app do?

The CSC Service app allows users to quickly submit service requests for any CSC ServiceWorks equipment, including laundry and air machines, located nationwide. It streamlines the process of reporting issues to accelerate repair times.

How do I submit a service request?

You can submit a service request by scanning the barcode on the equipment's License Plate sticker using your phone's camera, or by manually typing in the License Plate number. You can then select from preset problem descriptions.

Is there a cost to use the CSC Service app?

No, the CSC Service app is completely free to use. There are no in-app purchases or advertisements mentioned, making it a free utility for users.

Do I need an account to use this app?

No account is required to use the CSC Service app. You can submit service requests without needing to create or log into an account.

What kind of equipment can I report service for?

You can report service for any CSC ServiceWorks (formerly Coinmach or Mac-Gray) laundry, air (branded AIR-serv or XactAir), and other equipment nationwide that has a CSC ServiceWorks License Plate sticker.