Comparison

Laundry Connect Pay vs CSC Service

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Laundry Connect Pay

Operate your community or campus laundry machines using your smartphone. Start washers and dryers, track laundry history, receive notifications when cycles are complete, and access helpful guides. This app eliminates the need for quarters and physical laundry cards, making laundry day more convenient.

Highlights
  • Start washers and dryers remotely
  • Track laundry history
  • Receive cycle completion notifications
  • Access laundry tutorials and stain guides
  • Request service
  • Get instant refunds
Features
Read full description

LaundryConnectPay from Automatic Laundry is a feature rich app that allows you to operate the washers and dryers in your community or campus laundry room with your smart phone. Easy to set up and add value, start machines, track history, contact us, request service, access laundry tutorials and stain removal guides, live status of your washer or dryer, text or e-mail notifications when your laundry machine is done and more! Makes doing laundry easier and much more convenient than having to get quarters and having to carry around a laundry card – everything is right on your phone! The app also allows us to give you instant refunds. This app only works at communities and schools that have laundry rooms managed by Automatic Laundry with our LaundryConnectPay system installed. Check your laundry room signage for information and availability of LaundryConnectPay. Bluetooth is required to be on to recognize and start machines.

About

CSC Service

Easily submit service requests for laundry, air, and other equipment nationwide. Scan a barcode or type in the license plate to report issues quickly. No account or location details are needed, and you can opt-in for status updates.

Highlights
  • Submit service requests
  • Scan equipment barcode
  • Type license plate number
  • Preset problem descriptions
  • Optional status updates
Read full description

Quickly request service for any CSC ServiceWorks (formerly Coinmach or Mac-Gray) laundry, air (branded AIR-serv or XactAir), and other equipment nationwide. No account required. Service requests allow us to rapidly dispatch technicians, accelerating repair times so equipment works when you and others need it. • No account required • No need to provide location details for the equipment • Use your phone’s camera to scan the barcode of the equipment License Plate sticker • Or, type in the License Plate • Pick from preset problem descriptions for the equipment you’re reporting • Optionally, choose to receive email or text messages about the status of the request Use this app to submit a service request for any equipment with a CSC ServiceWorks License Plate sticker. Please note, if you are using a CSCPay Mobile or CSC GO laundry room, consider using the CSCPay Mobile or CSC GO mobile apps to report service. If you need to report a fire, gas leak or any other life-threatening emergency, dial 911 immediately.

Screenshots

Laundry Connect Pay4 screens
CSC Service4 screens

Verdict

The call

The clearest difference is review sentiment: Laundry Connect Pay at 73% against CSC Service's 14%. Laundry Connect Pay also leads on rating (4.6 vs 1.9) and ratings volume (6.3K vs 41). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Laundry Connect Pay holds the better App Store score, 4.6 against 1.9. That said, the two scores are not equally well evidenced: Laundry Connect Pay has 6.3K ratings behind it against 41, so its average is the more settled of the two. Written reviews point the same way: 73% of Laundry Connect Pay's written reviews are positive against 14% of CSC Service's.

UpkeepUpdate frequency

Laundry Connect Pay ships an update every 3 months, CSC Service every 7 months. The most recent releases landed on September 22, 2026 and September 16, 2026 respectively.

Scorecard5 real differences · 5 level
Laundry Connect Pay versus CSC Service: the parameters behind the verdict, then further details
ParameterLaundry Connect PayCSC Service
PriceFreeFree
Rating4.6 (6.3K ratings) — better1.9 (41 ratings)
Positive reviews72.5% of reviews — better14.3% of reviews
Number of ratings6.3K — better41
Update frequencyEvery 3 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS10.0 — better13.0
Further details — not scored
Size38 MB16 MB
Age rating4+4+
DeveloperAutomatic Laundry Services Co., Inc.CSC ServiceWorks Holdings, INC.

Customer experience

Laundry Connect Pay

All ratings6,206 ratings
Positive91.8%
Neutral2.8%
Negative5.4%
Written reviews324 reviews
Positive72.5%
Neutral6.2%
Negative21.3%

CSC Service

All ratings41 ratings
Positive19.5%
Neutral2.4%
Negative78.0%
Written reviews21 reviews
Positive14.3%
Neutral0.0%
Negative85.7%

Bugs and requests

Laundry Connect Pay

Reported bugs

3 issues
  • Login issues and inability to recover account
  • Inconsistent sync between app and machines
  • Inability to get refunds for failed cycles

Requested features

3 requests
  • Allow multiple users on the same account
  • Add option to enter custom dry time amount
  • Provide real-time machine availability status

CSC Service

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Laundry Connect Pay

No in-app purchases

None

CSC Service

No in-app purchases

Questions

Is Laundry Connect Pay free?
Laundry Connect Pay is free to download, with no in-app purchases.
Is CSC Service free?
CSC Service is free to download, with no in-app purchases.
Which has better reviews, Laundry Connect Pay or CSC Service?
Laundry Connect Pay is rated higher. Laundry Connect Pay averages 4.6 out of 5 from 6.3K ratings, while CSC Service averages 1.9 from 41 ratings.
Do Laundry Connect Pay or CSC Service have ads?
Neither Laundry Connect Pay nor CSC Service shows ads.
Which is updated more often, Laundry Connect Pay or CSC Service?
Laundry Connect Pay ships an update every 3 months, and CSC Service every 7 months. Most recently, Laundry Connect Pay was updated on September 22, 2026 and CSC Service on September 16, 2026.

Other comparisons