After system update it doesn’t work
I can’t connect the machine after system update
The error say: could not start the machine Please try again
I restart the phone uninstalled the app and it the error continues
The error say: could not start the machine Please try again
I restart the phone uninstalled the app and it the error continues
The worst
This app works maybe 20% of the time for me. I constantly have to delete it and redownload it and even then most of the time it doesn’t work. I get errors and the customer service basically said sometimes it doesn’t connect to Bluetooth and I should start it from my condo. Even that doesn’t work. I never thought I’d long for the day I had to have quarters to do the laundry but here we are.
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Never connects to machine
Been using this app for 2+ years and 1 out of every 3 times it says “can’t connect to machine”. I’ve tried all trouble shooting customer service gives and never works
Bad app
I have never seen an app as bad and scammy as this one; it constantly steals my money. I think this app should be investigated.
Washers
Some washers are un-maintenanced
Insanity
Without blue tooth or WiFi in the laundry room, you cannot even install the app. Really ridiculous.
can’t do my laundry
app doesn’t let me create an account
Half the time won’t start the machine
The app will take my money from me gladly but when I try to start the machine it says try again later and it can take up to a couple hours to get the machines to start again from my app. This app is so broken it’s incredibly frustrating to not be able to do laundry when I want but only when the app will let me.
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Scam
They force you to put at least $10 in to use it.
Sneaky pop up buttons
After you pay for the 55min dryer, a sneaky pop up button appears. The one that’s normally meant to indicate the dryer has started. Except these sneaky little devils snuck an up charge into the button for “5 mins” extra dryer time. Totally meant to trick those customers not paying close attention. Why trick your own customers for $0.25 ? Really short sighted
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I HATE YOU
I had to stay in a university with these washers for two weeks, and needing to pay $10 for one $3.50 wash is bs.
Bs
It just kicks you off refund me my money
Take my money!!!!!! :)
Let me add time to the drying cycle without paying for an entire load of laundry. Trash app!
Boooooo 👎🏻
You will get a notification your laundry is finished and go to the laundry room to find you have 10 minutes left on your cycle.
Unferly charged
I would like to know why is the price 2.25/2.80 and I have been charged always 5.50 for one laundry machine to wash and 5.50 to dry??
Easy to use
Used this at the last couple of apartments and it works great. Easy to add money and pay at whatever machine you’re at. The machines work well too
Es super mala
Es muy mala esta app omg que actualicen esta porqueria
Great app, works well
I have had no issues as a tenant with this laundry pay app. It’s quick, easy, and reliable. Thanks Laundry Connect! 💰
Great Service
💜💜💜
Help request doesn’t work
Works perfectly fine otherwise but the help request doesn’t work. I’ll put in the QR code or number of the machine and all it will do is have the loading circle on there indefinitely. Kind of sucks when the machines keep on breaking and there are 2-3 working for roughly 250 students.
