Insanity
Without blue tooth or WiFi in the laundry room, you cannot even install the app. Really ridiculous.
can’t do my laundry
app doesn’t let me create an account
Half the time won’t start the machine
The app will take my money from me gladly but when I try to start the machine it says try again later and it can take up to a couple hours to get the machines to start again from my app. This app is so broken it’s incredibly frustrating to not be able to do laundry when I want but only when the app will let me.
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Scam
They force you to put at least $10 in to use it.
Sneaky pop up buttons
After you pay for the 55min dryer, a sneaky pop up button appears. The one that’s normally meant to indicate the dryer has started. Except these sneaky little devils snuck an up charge into the button for “5 mins” extra dryer time. Totally meant to trick those customers not paying close attention. Why trick your own customers for $0.25 ? Really short sighted
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I HATE YOU
I had to stay in a university with these washers for two weeks, and needing to pay $10 for one $3.50 wash is bs.
Bs
It just kicks you off refund me my money
Take my money!!!!!! :)
Let me add time to the drying cycle without paying for an entire load of laundry. Trash app!
Boooooo 👎🏻
You will get a notification your laundry is finished and go to the laundry room to find you have 10 minutes left on your cycle.
Unferly charged
I would like to know why is the price 2.25/2.80 and I have been charged always 5.50 for one laundry machine to wash and 5.50 to dry??
Easy to use
Used this at the last couple of apartments and it works great. Easy to add money and pay at whatever machine you’re at. The machines work well too
Es super mala
Es muy mala esta app omg que actualicen esta porqueria
Great app, works well
I have had no issues as a tenant with this laundry pay app. It’s quick, easy, and reliable. Thanks Laundry Connect! 💰
Great Service
💜💜💜
Help request doesn’t work
Works perfectly fine otherwise but the help request doesn’t work. I’ll put in the QR code or number of the machine and all it will do is have the loading circle on there indefinitely. Kind of sucks when the machines keep on breaking and there are 2-3 working for roughly 250 students.
Not sure if it’s the ap or internet
Everytime I always have issues connecting. If I delete the ap and re add or turn my phone off then back on it sometimes helps.
When it works it’s fine, but when it doesn’t… hoo boy.
This app logs me out yearly. This wasn’t a problem when login with Apple was an option, but they removed it for some dumb reason. Now I have to contact them every time I need to login because my previous password stops working. I can only do my laundry in the middle of the night, when there’s no support. Even when it works, I would say it’s just say it’s passable as an app.
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Not good
My university uses this app and I just really don’t like it. The times for the wash/drying is always wrong and always goes off way too early and for some reason there’s this BS that happens sometimes where you need to pay more to get your clothes adequately dried. It’ll say “Add extra time for 0.25?”
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4106
Very handy easy after you get the hang of it and leaves more time to do at the apartment repairs done quickly
New washer/dryer at complex
Like theConvenience I’d paying with app on phone and easy refill. Just wish they weren’t on the ground, have a few disabled and elderly neighbors who can’t bend to use them. If you out on platform , that’ll make everyone happy.
